Assistant General Manager
SEA-FAJ Consults Limited
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Job Overview
Location
Lagos, Lagos, Nigeria
Salary
NGN 1,000,000 - 1,500,000 monthly
Employment Type
Full-time
Work Arrangement
On-site
Sector
Hospitality & Tourism
Experience Level
Senior (5-8 years)
About the Company
Job Description
We are seeking a highly organized and commercially savvy Assistant General Manager to join our client's team. This dual-focused role combines high-level executive support with direct accountability for driving operational excellence across the Group’s hospitality, beauty, and skincare business units.
The ideal candidate will ensure seamless support to the GM while overseeing multi-unit operations, implementing SOPs, and driving profitability, efficiency, and exceptional customer experiences. This position offers a significant opportunity to shape the operational strategy and success of the business.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Oversee daily operations across all business units, ensuring smooth service delivery and efficiency
- Develop, implement, and enforce group-wide SOPs
- Lead budgeting, forecasting, and cost control initiatives
- Supervise unit heads and managers, providing coaching and performance management
- Ensure service excellence and conduct quality audits across outlets
- Monitor feedback, resolve escalations, and implement continuous improvement initiatives
- Translate GM’s strategic objectives into operational action plans
- Track KPIs and provide monthly performance dashboards
- Identify process improvements, automation, and vendor optimization opportunities
- Lead cross-functional projects, including new outlet launches and product rollouts
- Support workforce planning, talent development, and staff performance management
- Promote a culture of accountability, teamwork, and high performance
- Ensure compliance with labor laws, health and safety regulations, and industry best practices
- Manage GM’s calendar, tasks, and correspondence
- Prepare accurate reports, presentations, and meeting materials
- Ensure timely follow-up on action items and stakeholder communication
Qualifications
- Bachelor’s degree in Business Administration, Management, or related field (MBA preferred)
- 5–10 years’ progressive experience in hospitality operations, administration, or multi-unit business management
- Proven track record in managing multi-unit operations, preferably in hospitality or consumer services
- Strong financial acumen (budgeting, forecasting, cost control)
- Exceptional organizational, communication, and leadership skills
- Ability to multitask and manage competing priorities in a fast-paced environment
- High emotional intelligence, confidentiality, and executive presence
Benefits & Perks
- HMO (Health Maintenance Organization coverage)
- Daily Lunch
- Professional Training & Development
- Annual Leave
- Structured Break Periods
How to Apply
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This dynamic role is designed to support the General Manager in driving operational excellence across multiple hospitality, beauty, and skincare business units. You will be instrumental in ensuring seamless service delivery, implementing standardized procedures, and boosting profitability while maintaining exceptional customer experiences. This position offers a unique blend of executive support and direct operational leadership.
Posted Date
March 10, 2026
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