Bank Teller / Customer Care Officer (CCO)
Kimberly Ryan
Job Overview
Location
Lagos, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Finance & Banking
Experience Level
Entry Level (0-2 years)
Application Deadline
May 30, 2026
About the Company
Job Description
Kimberly Ryan is seeking a diligent and customer-focused Bank Teller / Customer Care Officer (CCO) to join a leading financial institution in Lagos.
This role is crucial for providing excellent customer service, processing transactions accurately, and maintaining the integrity of banking operations. You will be the first point of contact for many customers, ensuring a positive and efficient banking experience.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintain a high level of integrity and attention to detail in all financial dealings.
- Balance cash drawer daily and reconcile any discrepancies.
- Promote bank products and services to customers.
- Adhere to all banking policies and procedures.
- Assist with other customer service duties as needed.
Qualifications
- HND with an Upper Credit or Distinction.
- Must have completed the NYSC program.
- Previous banking or customer service experience is an added advantage.
- Strong numerical and analytical skills.
- Good communication and customer service skills.
- High level of integrity and attention to detail.
How to Apply
Apply via the provided Google Forms link.
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Join Our Communities
The Nigerian financial sector is experiencing robust growth, demanding exceptional customer service and operational efficiency. This Bank Teller/Customer Care Officer role is essential for maintaining high service standards and ensuring seamless customer transactions. Key technical skills include strong numerical analysis, cash handling, and customer relationship management. The impact of this role is direct, contributing to customer satisfaction and the bank's reputation for reliability and service excellence.
Posted Date
May 16, 2026