Client Relation Officer
Pivot Health-Plus
Job Overview
Location
Ikeja, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Healthcare & Medical
Experience Level
Entry Level (0-2 years)
Job Description
Pivot Health-Plus is seeking a proactive Client Relation Officer to join our dynamic team based in Ikeja, Lagos.
As a Client Relation Officer, you will be instrumental in building and maintaining strong, positive relationships with our diverse clientele. Your primary focus will be ensuring client satisfaction, addressing their needs effectively, and acting as a key liaison between clients and our health services. This role is crucial for fostering client loyalty and contributing to the overall success and reputation of our organization.
We are looking for candidates with proven work experience in client-facing roles, ideally with a background in customer service or public health. Exceptional communication, planning, coordination, and data analysis skills are essential. The ability to work collaboratively within a team and a genuine commitment to client success are highly valued attributes for this position.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Build and maintain strong relationships with clients
- Ensure client satisfaction and address their needs
- Act as a key liaison between clients and the organization
- Address client inquiries and resolve issues promptly
- Contribute to client retention strategies
- Utilize strong communication, planning, and coordination skills
- Perform data analysis related to client interactions
Qualifications
- Proven work experience in a related field
- Background in customer service or related field
- Strong communication skills
- Strong planning skills
- Strong coordination skills
- Strong data analysis skills
- Ability to work in a team
Benefits & Perks
- Attractive and competitive pay
- Time flexibility
- Health Insurance
How to Apply
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Pivot Health-Plus is seeking a Client Relation Officer to join our team in Ikeja, Lagos. This role is vital for maintaining strong relationships with our clients, ensuring their needs are met, and contributing to the overall success of our health services. You will be a key point of contact, fostering satisfaction and loyalty.
Posted Date
March 19, 2026
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