Customer Support Specialist

Confidential Employer

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Job Overview

Location

Remote

Salary

NGN 150,000 monthly

Employment Type

Full-time

Work Arrangement

Remote

Sector

Customer Service & Support

Experience Level

Junior (1-3 years)

Application Deadline

March 5, 2026

Job Description

We are hiring a Customer Support Specialist for a fully remote, full-time position. In this role, you will provide essential support to freelancers and clients through email, chat, and phone. Your primary responsibilities will include resolving issues related to payments, escrow, and platform functionality, ensuring a seamless and positive customer experience. We are looking for individuals with strong communication, problem-solving, and CRM skills who are dedicated to delivering excellent customer service.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer SupportEmail SupportChat SupportPhone SupportPayment ResolutionEscrow ManagementPlatform Issue ResolutionCommunication SkillsProblem-Solving SkillsCRM Skills