Data Entry Officer

Confidential Employer

Job Overview

Location

Nigeria

Salary

NGN 150,000 monthly

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Information Technology & Software

Experience Level

Junior (1-3 years)

About the Company

This role is integral to a company focused on empowering retail customers through a robust platform. They specialize in providing solutions that streamline operations, enhance customer experience, and drive business growth. The company emphasizes a hybrid work model, fostering a balance between in-office collaboration and remote flexibility. Their operational foundation relies on clean, accurate data, making this position crucial for enabling fast go-lives, reliable reporting, and a smooth customer journey from the outset. The company values process-driven individuals who are proactive in identifying and resolving issues, contributing to a scalable and error-free operational environment.

Job Description

We are seeking a detail-oriented Data Entry Officer to join our dynamic team and play a pivotal role in ensuring the accuracy and integrity of our client data.

In this hybrid role, you will be responsible for meticulously entering and maintaining critical information, including customer accounts, product catalogs, and inventory records. Your work will directly support the onboarding process, enabling fast go-lives and reliable reporting for our retail customers.

Key responsibilities include processing bulk data imports, validating data quality, and collaborating with internal teams to resolve any discrepancies. You will be instrumental in maintaining a scalable, error-free operational foundation.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Data EntryRecord ManagementExcelGoogle SheetsCRM PlatformsData ValidationData CleaningVLOOKUPXLOOKUPBasic FormulasOrganizational SkillsBulk CSV ImportsData MigrationCatalogue ManagementRetail OperationsInventory SystemsPoint-of-Sale Platforms

Key Responsibilities

  • Input, update, and maintain merchant data including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
  • Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
  • Ensure all records adhere to the company's data standards and naming conventions.
  • Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
  • Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
  • Support setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.
  • Conduct checks to identify and correct errors, duplicates, or outdated records.
  • Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
  • Flag and document data anomalies, routing them to the appropriate team for resolution.
  • Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
  • Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
  • Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.
  • Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
  • Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

Qualifications

  • 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
  • Exceptional attention to detail with a track record of high accuracy across large data volumes.
  • Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
  • Familiarity with CRM platforms or POS/back-office SaaS tools.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
  • Exposure to retail operations, inventory systems, or point-of-sale platforms.
  • Experience supporting an onboarding, implementation, or customer success team.

Benefits & Perks

  • N150,000 salary
  • Other employment benefits

How to Apply

This job has expired

In Nigeria's rapidly expanding digital economy, accurate data management is paramount for business success. This role is critical for maintaining the integrity of customer accounts, product catalogs, and inventory records within our platform. You will leverage your skills in data validation, bulk data processing, and CRM systems to ensure seamless customer onboarding and reliable reporting. Your contribution directly impacts operational efficiency, customer satisfaction, and the scalability of our services, underpinning the company's growth trajectory.

Posted Date

April 3, 2026

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