Technical Field Support - Lubricant
Eterna Plc
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Job Overview
Location
Lagos, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Engineering & Manufacturing
Experience Level
Mid-level (3-5 years)
About the Company
Eterna Plc is a prominent entity in Nigeria's downstream oil and gas sector, recognized for its high-quality lubricant products. In partnership with global leaders like Castrol, Eterna offers a diverse portfolio of lubricants designed for automotive, industrial, and marine applications. The company is dedicated to innovation and customer-centric solutions.
Eterna Plc prioritizes building strong customer relationships and expanding its market reach through efficient distribution networks. Their commitment to excellence ensures that clients receive reliable products and expert support, fostering sustainable growth and satisfaction across various industries.
Job Description
Eterna Plc is seeking a skilled Technical Field Support professional to join our Lubricants division in Lagos. This role is critical for providing expert technical assistance to our sales teams and valued customers, ensuring the optimal performance and application of our lubricant products.
You will be instrumental in troubleshooting product performance issues, offering detailed application guidance, and maintaining high levels of customer satisfaction. This position requires a strong technical aptitude and the ability to build credibility with both internal stakeholders and end-users, ultimately supporting sustainable account growth.
The ideal candidate will possess a deep understanding of lubricant technology and a proactive approach to problem-solving. This role offers a unique opportunity to contribute directly to the success of our lubricant sales efforts and enhance our reputation for technical excellence.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Provide robust field technical support to the Eterna and Castrol lubricant sales teams.
- Offer technical support to customers, ensuring product performance optimization.
- Troubleshoot product performance issues and provide application guidance.
- Maintain high levels of customer satisfaction through effective technical assistance.
- Strengthen technical credibility with lubricant sales teams and end-users.
- Resolve performance issues and support sustainable account growth.
- Interface closely with lubricant sales teams to ensure seamless technical support delivery.
Qualifications
- Minimum of 5 years' lubricants sales experience.
- Bachelor's Degree (BSc) in Petroleum Engineering, Chemical Engineering, or any related field.
- Proven experience in lubricant sales is mandatory.
- Strong customer relationship management and negotiation skills.
- Proven ability to meet and exceed sales targets.
- Field technical exposure will be an added advantage.
- Must reside within Lagos.
Benefits & Perks
- Opportunity to work with leading lubricant brands.
- Be part of a dynamic team in the oil and gas sector.
- Contribute to customer success and product performance.
How to Apply
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<p>This role is essential for providing robust technical support to the Eterna and Castrol lubricant sales teams and their clientele. You will be responsible for ensuring optimal product performance, troubleshooting any issues that arise, and offering expert application guidance. Your contributions will directly impact customer satisfaction and support sustainable account growth.</p>
Posted Date
March 16, 2026
19 people viewed this job
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