Technical Field Support - Lubricant
Eterna Plc
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Job Overview
Location
Lagos, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Engineering & Manufacturing
Experience Level
Mid-level (3-5 years)
About the Company
Eterna Plc is a leading player in the downstream sector of the Nigerian oil and gas industry. The company is renowned for its commitment to delivering high-quality lubricants and petroleum products.
With a focus on innovation and customer satisfaction, Eterna Plc strives to meet the evolving needs of its diverse clientele across automotive, industrial, and marine segments. The company's operations are driven by a dedication to excellence, integrity, and sustainable growth.
Job Description
Eterna Plc is seeking a skilled Technical Field Support professional to provide essential support for our lubricant products. This role is critical in ensuring our sales teams and customers receive expert assistance.
You will be responsible for delivering robust field technical support, ensuring optimal product performance, troubleshooting issues, and providing application guidance. Your efforts will directly contribute to high levels of customer satisfaction and support sustainable account growth.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Provide robust field technical support to the Eterna and Castrol lubricant sales team and customers.
- Ensure product performance optimization.
- Troubleshoot technical issues.
- Provide application guidance.
- Maintain high levels of customer satisfaction.
- Interface closely with lubricant sales teams and end-users.
- Strengthen technical credibility.
- Resolve performance issues.
- Support sustainable account growth.
Qualifications
- Minimum of 5 years' lubricants sales experience.
- Bachelor's Degree (BSc) in Petroleum Engineering, Chemical Engineering, or any related field.
- Proven experience in lubricant sales is mandatory.
- Strong customer relationship management and negotiation skills.
- Proven ability to meet and exceed sales targets.
- Field technical exposure will be an added advantage.
- Must reside within the location they are applying for.
How to Apply
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<p>This role is essential for providing robust technical support to our lubricant sales teams and customers. You will ensure optimal product performance, troubleshoot issues, and offer application guidance, ultimately contributing to high levels of customer satisfaction and sustainable account growth.</p>
Posted Date
March 16, 2026
13 people viewed this job
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