IT Support Officer

PTOL Nigeria

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Job Overview

Location

Port Harcourt, Rivers, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Information Technology & Software

Experience Level

Junior (1-3 years)

About the Company

PTOL Nigeria is a prominent player in its industry, as suggested by the visual branding featuring a ship and port cranes. This imagery strongly indicates a focus on maritime logistics, shipping, or port operations. The company appears to be committed to technological advancement and operational efficiency, as evidenced by their search for an IT Support Officer. This role is crucial for maintaining the backbone of their operations, ensuring smooth and secure IT infrastructure. PTOL Nigeria likely serves clients within the maritime sector, providing essential services related to cargo handling, vessel management, or related logistical support. Their need for IT expertise underscores a modern approach to business, integrating technology to optimize complex operations.

Job Description

PTOL Nigeria is seeking a proactive and technically skilled IT Support Officer to join our dynamic IT team.

In this role, you will be instrumental in providing first-level technical support, maintaining our IT infrastructure, and ensuring smooth and secure operations. Your expertise will be vital for reporting, automation, and process improvement initiatives.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Infrastructure & Technical SupportUser Support & Helpdesk OperationsNetwork & Systems AdministrationSoftware & Application SupportCybersecurity & Data ProtectionIT Asset & Inventory ManagementData Analytics SupportBachelor's degree in Computer Science, IT, Engineering, or related field2-3 years experience in IT supportStrong knowledge of Windows OS & networkingExperience with Microsoft 365Familiarity with IT security & backup systemsData analytics skills (Excel, Power BI, SQL, Python)Strong problem-solving skills

Key Responsibilities

Infrastructure & Technical Support
User Support & Helpdesk Operations
Network & Systems Administration
Software & Application Support
Cybersecurity & Data Protection
IT Asset & Inventory Management
Data Analytics Support

Qualifications

Bachelor's degree in Computer Science, IT, Engineering, or related field
2-3 years experience in IT support
Strong knowledge of Windows OS & networking
Experience with Microsoft 365
Familiarity with IT security & backup systems
Data analytics skills (Excel, Power BI, SQL, Python)
Strong problem-solving skills

How to Apply

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The Nigerian IT sector is experiencing robust growth, driven by increasing digitalization across industries. This role is pivotal in ensuring the seamless operation of IT infrastructure, directly impacting business efficiency and productivity. Key technical skills include network administration, cybersecurity protocols, and data analytics for reporting. The IT Support Officer will play a crucial role in maintaining system uptime, managing IT assets, and implementing process improvements, contributing significantly to the organization's operational excellence and return on investment.