Virtual Medical Assistant (MST)
Heartbeat Health
Job Overview
Location
Remote
Salary
USD 20 - 24 hourly
Employment Type
Full-time
Work Arrangement
Remote
Sector
Healthcare & Medical
Experience Level
Junior (1-3 years)
About the Company
Heartbeat Health is a pioneering virtual-first cardiovascular care company dedicated to transforming heart health. We provide accessible, high-quality care through a sophisticated blend of telemedicine, diagnostics, and virtual programs.
Our approach leverages real-time data and AI-driven insights to create personalized treatment plans, aiming to reduce hospitalizations and enhance long-term cardiac wellness. We are redefining cardiovascular care delivery in the digital era, powered by a dedicated medical group comprising cardiologists, advanced practitioners, nurses, and care coordinators.
Job Description
Heartbeat Health is seeking a dedicated Virtual Medical Assistant to join our dynamic clinical care team. This full-time, remote position operates Monday through Friday, 9:00 AM to 5:00 PM MST, offering a unique opportunity to contribute to the forefront of virtual cardiovascular care.
In this role, you will be instrumental in managing patient interactions, ensuring a smooth and efficient virtual visit experience. You will handle patient intake, verify information, schedule appointments, and prepare patients for their consultations with physicians. Your ability to connect with patients, troubleshoot technical issues, and document vital information accurately will be key to your success.
You will also perform essential clinical duties, including utilizing translator services for non-English speaking patients, charting, documenting symptoms, and recording patient vitals. Maintaining clear communication with providers and ensuring all administrative tasks are completed promptly will be a core part of your responsibilities.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Receive warm hand-offs of patients from internal and external call transfers.
- Verify patient contact information.
- Schedule initial physician visits.
- Establish a plan for obtaining patient vitals.
- Conduct initial KCCQ surveys.
- Obtain baseline vitals, including weight, if able.
- Perform medication reconciliation.
- Verify medical history and diagnostic information.
- Arrange for lab draws and diagnostic tests.
- Prepare patients for physician visits, ensuring video and audio functionality.
- Add interpreters as needed for patient communication.
- Obtain signed consent forms.
- Obtain photos of insurance cards.
- Utilize translator services to communicate with non-English speaking patients.
- Prepare charts for visits.
- Initiate patient visits and document reported symptoms.
- Record patient's height, weight, and vitals based on outside records or self-reported information.
- Identify and document the patient's preferred pharmacy in their chart.
- Maintain communication with the provider, reporting relevant information.
- Schedule follow-up appointments.
- Conduct appointment confirmation calls for the next day.
- Perform chart checks and prepare charts for upcoming visits.
Qualifications
- High school diploma or equivalent.
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
- 1-3 years of experience as a Medical Assistant, specifically within Cardiology.
- Exceptional people skills and outstanding communication abilities.
- Passion for delivering an outstanding patient experience.
- Detail-oriented with a strong focus on processes.
- Ability to learn quickly while remaining flexible and adaptable.
- Outstanding organizational and multitasking abilities.
- Self-driven and excited to support new technology.
- Experience with providing virtual care to patients.
Benefits & Perks
- Mission-driven work revolutionizing cardiovascular care.
- Opportunity to make a significant impact in a fast-growing company.
- Collaborate with an exceptionally talented, multidisciplinary team.
- Commitment to diversity and an inclusive work environment.
How to Apply
This job has expired
Join Our Communities
<p>Join our innovative virtual clinic as a Medical Assistant, playing a crucial role in delivering exceptional cardiovascular care. You'll be the first point of contact for patients, ensuring a seamless and supportive virtual experience from initial contact through to physician visits. Your efforts will directly contribute to patient well-being and the efficient operation of our telemedicine services.</p>
Posted Date
February 27, 2026
75 people viewed this job