CRM Administrator
Confidential Employer
Job Overview
Location
Maryland, Lagos, Nigeria
Salary
NGN 150,000 - 250,000 monthly
Employment Type
Full-time
Work Arrangement
On-site
Sector
Information Technology & Software
Experience Level
Junior (1-3 years)
Application Deadline
June 10, 2026
Job Description
We are seeking a highly organized and collaborative CRM Administrator to join our Revenue Operations Team, playing a key role in optimizing commercial operations.
Your responsibilities will include understanding the commercial operations, challenges, and objectives of each team, and improving their performance through expert CRM administration and consultation. You will provide essential system administration support, focusing on user permissions, custom objects, workflows, and profiles.
This role involves creating, managing, and optimizing complex workflow rules, data validation, and approval processes, as well as custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Understand the commercial operation, challenges, and objectives of each team; improve their operation through CRM administration and consultation
- Provide system administration support for the CRM, focusing on user permissions, custom objects, workflows, and profiles
- Create, manage, and optimize complex workflow rules, data validation, and approval processes
- Create and manage custom objects, fields, formulas, record types, page layouts, reports, and dashboards
- Analyze data to provide insights into team operation, effectiveness, and productivity
- Work closely with other team members to capture business requirements and implement CRM solutions
- Coordinate and support integrations with third-party apps, plugins, and tools
- Support daily troubleshooting, bug fixing, user adoption, training, and documentation
- Identify and resolve data anomalies, maintaining high data integrity
Qualifications
- 2+ years of CRM Administration experience (e.g., Salesforce, Microsoft Dynamics)
- Experience working directly with sales teams and implementing their requirements in the CRM system
- Ability to administer and configure a CRM system (custom objects, workflows, permissions, etc.)
- Familiarity with automating business processes, creating reports/dashboards, and data analysis/modeling
- Strong communication, collaboration, and problem-solving skills
- Bonus points for Salesforce.com certification, experience with SOQL/Workbench, or familiarity with integrated tools such as Outreach, Hubspot, or Netsuite
- Fluency in English, diligence, enthusiasm, and an interest in marketing strategy, content marketing, SEO, HR, recruiting, and tech
How to Apply
Send your CV to hronyizconsult@gmail.com using the Job Title as the subject of the mail.
Join Our Communities
Nigeria's rapidly evolving business landscape demands sophisticated customer relationship management strategies. This CRM Administrator role is central to optimizing commercial operations and driving revenue growth through effective system management. You will be responsible for administering the CRM platform, focusing on user permissions, custom objects, workflows, and data integrity. Your insights derived from data analysis will empower sales and marketing teams, enhancing their productivity and contributing to the company's overall success in a competitive market.
Posted Date
May 27, 2026