Service Advisor and Warranty (NYSC)

Weststar Vehicle Care Limited

Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

NYSC

Work Arrangement

On-site

Sector

Automotive

Experience Level

Entry Level (0-2 years)

About the Company

Weststar Vehicle Care Limited is a company dedicated to providing automotive services. As a provider of vehicle care, they focus on maintenance, repair, and ensuring customer satisfaction. Their NYSC placement program indicates a commitment to developing young talent within the automotive industry.

Job Description

Weststar Vehicle Care Limited is offering a NYSC placement for a Service Advisor and Warranty role in Lagos, Nigeria. This position is ideal for individuals looking to gain valuable experience in the automotive service industry.

As a Service Advisor and Warranty specialist, you will be the key liaison between customers and the service team. Your responsibilities will include greeting customers, understanding their vehicle service needs, providing clear advice on maintenance and repairs, and explaining warranty terms. You will also manage service scheduling, document customer requests accurately, and oversee the processing of warranty claims.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceVehicle Maintenance AdviceRepair ConsultationWarranty ProcessingCommunication SkillsDocumentationComputer ProficiencyProblem-Solving

Key Responsibilities

  • Greet customers and assist with vehicle service inquiries
  • Advise customers on vehicle maintenance and repair options
  • Communicate service timelines, costs, and warranty terms
  • Coordinate vehicle check-ins and service scheduling
  • Document customer requests and service details accurately
  • Liaise between customers and service technicians
  • Monitor warranty claims and ensure accurate processing
  • Handle customer feedback and provide regular updates

Qualifications

  • Current NYSC participation or eligible for NYSC
  • Bachelor’s degree in Automotive, Engineering, Business, or related field
  • Good communication and customer service skills
  • Basic knowledge of vehicle repairs and maintenance
  • Proficiency in computer applications and documentation
  • Professional and customer-focused attitude

How to Apply

This job has expired

<p>This role is crucial for ensuring excellent customer experience within the automotive service department. You will be the primary point of contact for clients, advising them on vehicle maintenance and repair needs, clearly communicating service details, and managing warranty claims. Success means fostering customer satisfaction and ensuring efficient service delivery.</p>

Posted Date

March 1, 2026

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