Digital Payments Officer
Confidential Employer
Job Overview
Location
Dar es Salaam, Dar es Salaam, Tanzania
Employment Type
Full-time
Work Arrangement
On-site
Sector
Finance & Banking
Experience Level
Mid-level (3-5 years)
Job Description
We are seeking a dedicated Digital Payments Officer to join our dynamic team. In this role, you will be at the forefront of developing and managing our innovative digital payment and card products. Your responsibilities will include overseeing the entire product lifecycle, from initial concept and testing through to launch and post-implementation reviews.
You will play a key part in tracking product performance, driving deposit mobilization, and coordinating with a diverse range of partners, including fintech companies, payment service providers, and merchants. Your analytical skills will be vital in monitoring adoption rates, analyzing transaction volumes, and preparing comprehensive performance reports and dashboards for management.
This position requires close collaboration with cross-functional teams to ensure the successful execution of payment and partnership initiatives, all while supporting risk and compliance efforts. You will also contribute to budget planning and profitability reporting, ensuring our digital offerings remain efficient and strategically aligned.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Support the execution of digital payment, card, and partnership initiatives across all channels.
- Assist in managing the complete digital product lifecycle, from ideation and testing to launch and post-implementation review.
- Track deposit mobilization, transaction volumes, and overall product usage performance.
- Support the onboarding and coordination of fintechs, PSPs, merchants, and other strategic partners.
- Monitor the adoption and performance of digital channels, cards, and payment solutions.
- Prepare performance reports, dashboards, and business cases for management review.
- Support risk, compliance, and issue tracking related to digital products and partnerships.
- Coordinate project activities, including timelines, documentation, and stakeholder communication.
- Support the preparation of budget inputs and Monthly Profitability Reports (MPR).
- Perform other duties as assigned by the Assistant Manager – Payments & Strategic Partnerships.
Qualifications
- Possess strong customer service and relationship management skills.
- Demonstrate excellent communication and coordination abilities.
- Exhibit a high level of digital literacy, with a focus on payments and cards.
- Possess strong numerical and analytical skills, including proficiency in Excel and data analysis.
- Be capable of preparing reports, presentations, and business cases.
- Showcase strong problem-solving and issue-tracking capabilities.
- Ability to work effectively with cross-functional teams.
- Demonstrate an initiative and ownership mindset.
- Exhibit strong analytical and problem-solving abilities.
- Possess effective self-management skills.
- Maintain strong interpersonal skills.
- Have good organizational and coordination skills.
How to Apply
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<p>This role is crucial for driving innovation and growth within our digital financial services. You will be instrumental in the design, implementation, and ongoing performance monitoring of our digital payment, card, and partnership-driven products. Your focus will be on ensuring seamless product execution, tracking key performance metrics, supporting deposit mobilization efforts, and providing insightful reports to guide our strategic decisions.</p> <p>Success in this position means contributing directly to the expansion and efficiency of our digital offerings, ensuring they align perfectly with the bank's overarching strategy and deliver exceptional value to our customers.</p>
Posted Date
March 20, 2026
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