Restaurant Supervisor
High Caliber Nigeria Limited
Job Overview
Location
Ikeja (GRA), Lagos, Nigeria
Salary
NGN 120,000 - 150,000 monthly
Employment Type
Full-time
Work Arrangement
On-site
Sector
Hospitality & Tourism
Experience Level
Junior (1-3 years)
About the Company
High Caliber Nigeria Limited operates as a human resources and management consultancy firm. They offer a comprehensive suite of services designed to support businesses in various aspects of their operations. Their expertise spans outsourcing, recruitment and placement, human capacity development through training, staff audits, and advisory services in human resources management. The company aims to enhance organizational effectiveness and employee potential for their clients.
Job Description
High Caliber Nigeria Limited is seeking a dynamic Restaurant Supervisor to oversee the daily operations of their restaurant floor. This role is crucial for ensuring an exceptional dining experience for all guests.
As a Restaurant Supervisor, you will be responsible for coordinating the activities of front-of-house staff, ensuring prompt and professional guest service. You will monitor service standards, handle customer complaints efficiently, and support your team during peak hours. Your duties will also include conducting pre-shift briefings, monitoring staff conduct, and ensuring the cleanliness and ambiance of the dining area.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Supervise and coordinate the activities of waiters, hostesses, and other front-of-house staff.
- Ensure all guests are attended to promptly and professionally.
- Monitor service standards and ensure compliance with company policies.
- Handle customer complaints and resolve issues efficiently.
- Support staff during peak hours to ensure smooth service flow.
- Conduct pre-shift briefings and communicate daily updates to staff.
- Monitor staff attendance, punctuality, grooming, and overall conduct.
- Ensure proper table setup, cleanliness, and ambiance of the dining area.
- Liaise with kitchen and bar teams to ensure timely order delivery.
- Assist in training and onboarding of new staff.
- Monitor inventory of service items (cutlery, napkins, etc.) and report shortages.
- Ensure compliance with health, safety, and hygiene regulations.
Qualifications
- Minimum of OND / HND or equivalent qualification.
- 2–4 years experience in a restaurant or hospitality environment.
- Prior supervisory experience is an advantage.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Ability to work under pressure and handle difficult situations.
- Good organizational and multitasking skills.
- Flexibility to work shifts, weekends, and public holidays.
How to Apply
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High Caliber Nigeria Limited is seeking an experienced Restaurant Supervisor to lead their front-of-house operations. This role is pivotal in ensuring exceptional guest experiences, seamless staff coordination, and adherence to high service standards. You will be responsible for supervising the service team, resolving customer issues, and maintaining the overall ambiance and quality of the dining environment.
Posted Date
March 20, 2026
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