Telesales/Customer support (Day Shift) & Hybrid

Salvo Agency

Job Overview

Location

Ibadan, Oyo, Nigeria

Salary

NGN 120,000 - 150,000 monthly

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Hospitality & Tourism

Experience Level

Junior (1-3 years)

Application Deadline

May 22, 2026

About the Company

Salvo Agency is a dynamic player in the travel and tourism industry, dedicated to providing exceptional travel experiences and unparalleled customer service. We pride ourselves on our commitment to client satisfaction and operational excellence. Our team is passionate about connecting people with their dream destinations, offering a wide range of travel solutions tailored to individual needs. We foster a supportive and collaborative work environment where professional growth is encouraged.

Job Description

We are actively seeking a motivated Telesales/Customer Support professional to join our team for a day shift, hybrid role.

This position is ideal for individuals with a background in the travel industry who possess excellent communication and persuasion skills. You will be responsible for engaging with clients, promoting travel services, and ensuring a high level of customer satisfaction.

Key requirements include the completion of NYSC and mandatory experience working within a travel agency. The ability to work effectively in a hybrid environment and contribute to our team's success is essential.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

TelesalesCustomer SupportTravel Agency ExperienceCommunication SkillsPersuasion Skills

Key Responsibilities

  • Conduct telesales calls to promote travel services
  • Provide excellent customer support to clients
  • Process bookings and manage client inquiries
  • Upsell and cross-sell travel packages
  • Maintain customer records and update databases

Qualifications

  • Must have completed NYSC
  • Compulsory experience working in a travel agency
  • Strong communication and persuasion skills
  • Ability to work day shifts
  • Familiarity with travel booking systems is a plus

How to Apply

The Nigerian travel and tourism sector is experiencing a resurgence, with a growing demand for efficient customer support and sales operations. This role is crucial for driving revenue and ensuring client satisfaction in a competitive market. Essential technical skills include CRM utilization, persuasive communication, and customer relationship management. The Telesales/Customer Support representative will directly contribute to sales targets and client retention, impacting the company's financial performance and market reputation.

Posted Date

May 8, 2026