F&B Technical Writer — SOPs & Recipes

Joud Coffee

Job Overview

Location

Abu Dhabi, United Arab Emirates

Employment Type

Full-time

Work Arrangement

On-site

Sector

Hospitality & Tourism

Experience Level

Mid-level (3-5 years)

About the Company

Joud Coffee, established in 2015, is a pioneering specialty coffee brand based in Abu Dhabi. With a mission to introduce high-quality specialty coffee to the region, Joud has rapidly expanded its presence, now operating across more than 11 unique locations. Each Joud café is thoughtfully designed to serve as a community hub, offering a delightful experience with expertly crafted coffee, delicious food, and pastries. The company takes pride in its in-house roasting facility in Abu Dhabi, where beans are roasted in small batches. This commitment to quality extends to their sourcing practices, which emphasize ethical and sustainable direct trade partnerships, fostering direct connections with coffee growers and traders globally.

Job Description

Joud Coffee is seeking a dedicated Technical Writer to join our growing team in Abu Dhabi.

In this crucial role, you will be instrumental in developing and managing our comprehensive documentation library, encompassing Standard Operating Procedures (SOPs), detailed recipe specifications, batch sheets, and essential food safety records.

Your expertise will transform operational processes into clear, actionable, and audit-ready procedures, ensuring consistency and ease of training across our expanding network of over 10 outlets.

This position offers a unique opportunity to shape the operational backbone of a fast-paced specialty coffee brand.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Technical WritingSOP DevelopmentRecipe SpecificationFood Safety DocumentationHACCPGoogle DocsGoogle SheetsEditingWritingAttention to DetailOrganizational SkillsVersion ControlDocument Governance

Key Responsibilities

  • Lead the end-to-end creation of an organized SOP + recipe documentation system (structure, templates, naming, versioning, approvals).
  • Convert real operations into clear documentation by shadowing teams, interviewing SMEs, and mapping workflows (CPU/central kitchen + outlets).
  • Write and maintain: SOPs / Work Instructions (step-by-step, tools, timings, safety, QC points), Recipe specification sheets (grams, yields, method, assembly, holding, reheating, plating, photos), Production/batch sheets and prep lists, Opening/closing procedures, cleaning schedules, maintenance checklists, logs.
  • Embed HACCP / food safety thinking into documents (hazards, CCPs, critical limits, monitoring, corrective actions, verification, recordkeeping).
  • Ensure documents are simple, visual, and operational (quick-read formats, flowcharts, photos, check boxes).
  • Maintain a review cycle: keep content current as menus/processes change; manage revisions and distribution so outlets always have the latest version.
  • Support Training by converting SOPs into LMS-ready content (micro-lessons, assessments, sign-offs).

Qualifications

  • Strong writing/editing skills in clear, simple English (operations-ready, not “corporate”).
  • Ability to translate messy real-world workflows into structured, consistent documentation.
  • High attention to detail and strong organizational skills (version control, document governance).
  • Prior experience in F&B, QSR/café operations, central kitchen/production, or food manufacturing is preferred.
  • Knowledge of HACCP, food safety systems, audits, and compliance documentation is an advantage.
  • Comfortable working on-site in kitchens/cafés (observations, photo capture, testing steps).
  • Arabic language proficiency is a plus.

How to Apply

This job has expired

Join Our Communities

In the rapidly expanding specialty coffee sector of Abu Dhabi, precise and scalable documentation is paramount for maintaining quality and operational efficiency across numerous outlets. This role demands expertise in areas such as Standard Operating Procedures (SOPs), recipe specification, food safety protocols (HACCP), and batch sheet creation. The impact of this position is significant, directly influencing business ROI by ensuring consistency, facilitating rapid training, and supporting the company's ambitious growth trajectory across its expanding footprint.

Posted Date

May 6, 2026