F&B Technical Writer — SOPs & Recipes
Joud Coffee
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Job Overview
Location
Abu Dhabi, United Arab Emirates
Employment Type
Full-time
Work Arrangement
On-site
Sector
Hospitality & Tourism
Experience Level
Mid-level (3-5 years)
About the Company
Job Description
Joud Coffee is seeking a dedicated Technical Writer to join our growing team in Abu Dhabi.
In this crucial role, you will be instrumental in developing and managing our comprehensive documentation library, encompassing Standard Operating Procedures (SOPs), detailed recipe specifications, batch sheets, and essential food safety records.
Your expertise will transform operational processes into clear, actionable, and audit-ready procedures, ensuring consistency and ease of training across our expanding network of over 10 outlets.
This position offers a unique opportunity to shape the operational backbone of a fast-paced specialty coffee brand.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Lead the end-to-end creation of an organized SOP + recipe documentation system (structure, templates, naming, versioning, approvals).
- Convert real operations into clear documentation by shadowing teams, interviewing SMEs, and mapping workflows (CPU/central kitchen + outlets).
- Write and maintain: SOPs / Work Instructions (step-by-step, tools, timings, safety, QC points), Recipe specification sheets (grams, yields, method, assembly, holding, reheating, plating, photos), Production/batch sheets and prep lists, Opening/closing procedures, cleaning schedules, maintenance checklists, logs.
- Embed HACCP / food safety thinking into documents (hazards, CCPs, critical limits, monitoring, corrective actions, verification, recordkeeping).
- Ensure documents are simple, visual, and operational (quick-read formats, flowcharts, photos, check boxes).
- Maintain a review cycle: keep content current as menus/processes change; manage revisions and distribution so outlets always have the latest version.
- Support Training by converting SOPs into LMS-ready content (micro-lessons, assessments, sign-offs).
Qualifications
- Strong writing/editing skills in clear, simple English (operations-ready, not “corporate”).
- Ability to translate messy real-world workflows into structured, consistent documentation.
- High attention to detail and strong organizational skills (version control, document governance).
- Prior experience in F&B, QSR/café operations, central kitchen/production, or food manufacturing is preferred.
- Knowledge of HACCP, food safety systems, audits, and compliance documentation is an advantage.
- Comfortable working on-site in kitchens/cafés (observations, photo capture, testing steps).
- Arabic language proficiency is a plus.
How to Apply
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In the rapidly expanding specialty coffee sector of Abu Dhabi, precise and scalable documentation is paramount for maintaining quality and operational efficiency across numerous outlets. This role demands expertise in areas such as Standard Operating Procedures (SOPs), recipe specification, food safety protocols (HACCP), and batch sheet creation. The impact of this position is significant, directly influencing business ROI by ensuring consistency, facilitating rapid training, and supporting the company's ambitious growth trajectory across its expanding footprint.
Posted Date
May 6, 2026