Assistant Business Manager

Charlotte Tilbury

Job Overview

Location

Newcastle upon Tyne, England, United Kingdom

Employment Type

Full-time

Work Arrangement

On-site

Sector

Retail & E-commerce

Experience Level

Mid-level (3-5 years)

Application Deadline

June 19, 2026

About the Company

Charlotte Tilbury Beauty, founded in 2013 by British makeup artist Charlotte Tilbury MBE, has rapidly transformed the global beauty landscape. The brand is renowned for its innovative, easy-to-use makeup and skincare products, designed to empower everyone to achieve their most beautiful self.

With a presence in over 50 markets and a dedicated global team of over 2,300 employees, Charlotte Tilbury Beauty continues to achieve record-breaking success across various categories and channels. The company fosters a culture of embracing challenges, disruptive thinking, and collaborative achievement.

Charlotte Tilbury Beauty is committed to empowering individuals through beauty, celebrating diversity, and encouraging a workforce with varied backgrounds, cultures, and perspectives. This inclusive approach ensures they better serve their communities, customers, and employees.

Job Description

Join Charlotte Tilbury Beauty as an Assistant Business Manager in our Fenwick, Newcastle location and become a vital ambassador for a globally celebrated beauty brand.

In this full-time role, you will be instrumental in driving financial success and fostering an exceptional customer experience. You will collaborate closely with the Business Manager to set and achieve sales targets, motivate your team, and ensure seamless daily operations.

This is an opportunity to lead by example, championing the brand's values and inspiring your team to deliver outstanding service and artistry. You will play a key role in developing your team, maintaining impeccable store standards, and contributing to the brand's continued growth and success.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Retail ManagementSales Target AchievementCustomer ServicePeople ManagementCommercial AcumenStrategic PlanningBeauty Industry Knowledge

Key Responsibilities

Drive financial results in store to meet and exceed targets and key performance indicators.
Support the Business Manager in determining individual and team sales targets and communicating them to the Retail Artists.
Demonstrate entrepreneurial spirit and a genuine interest in the Company’s performance.
Lead by example to promote exceptional customer service and create a memorable customer experience.
Coach and provide feedback to the team to ensure Charlotte Tilbury standards are achieved in both service and artistry.
Extend exceptional customer service beyond the in-store experience, driving the customer database for direct marketing opportunities.
Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
Create a positive and cooperative team culture in store through team meetings and a collaborative management style.
Propose plans, events, and other activities to unlock commercial success.
Maintain impeccable visual merchandising, counter cleanliness, and hygiene standards.
Execute flawless grooming standards, inspiring your team to feel their best.

Qualifications

Retail management experience
A genuine passion for the beauty industry
Commercial acumen
People management experience
Strategic planning experience

Benefits & Perks

Structured induction programme – Charlotte’s Magic Academy
Follow-up training during the first months of employment
Structured career development support
Exclusive product launches before anyone else
A full Charlotte Tilbury Look upon completion of Charlotte’s Magic Academy
Access to Tilbury Treats – rewards platform
Life assurance
Birthdays off work
Team sales incentives

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The UK's vibrant beauty retail sector is experiencing dynamic growth, driven by innovative brands and evolving consumer demand. As an Assistant Business Manager for Charlotte Tilbury in Newcastle, you will be instrumental in this expansion. Your role will involve leveraging key performance indicators, sales target analysis, and customer relationship management to drive revenue. Proficiency in visual merchandising, inventory control, and team coaching will be essential for success. This position offers a significant impact on business ROI through strategic operational oversight and leadership development.