Senior IT Project Manager
Akido Labs, Inc.
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Job Overview
Location
Remote
Salary
USD 115,000 - 135,000 annually
Employment Type
Full-time
Work Arrangement
Remote
Sector
Information Technology & Software
Experience Level
Senior (5-8 years)
About the Company
Akido is at the forefront of revolutionizing healthcare with AI-powered solutions. As the first AI-native care provider, Akido seamlessly integrates cutting-edge technology with a comprehensive nationwide medical network. This innovative approach is designed to combat the physician shortage in America and ensure universal access to exceptional healthcare.
The company's AI technology empowers physicians to deliver care that is not only faster and more accurate but also more compassionate. Akido currently serves over 500,000 patients across California, Rhode Island, and New York, offering primary and specialized care in 26 different fields. Their services extend to diverse communities, from supporting unhoused individuals in Los Angeles to providing care for ride-share drivers in New York.
Established in 2015 and a graduate of YC W15, Akido is actively expanding its risk-bearing care models and scaling ScopeAI, its groundbreaking clinical AI platform. The company recently secured $60M in Series B funding, underscoring its significant growth and potential. More information is available at Akidolabs.com.
Job Description
Akido is seeking a highly skilled Senior IT Project Manager to lead impactful IT initiatives within a rapidly growing healthcare and technology environment. This role is crucial for developing a high-leverage, automation-driven IT organization, utilizing AI tooling, scripting, and workflow orchestration platforms to enhance efficiency.
You will be responsible for managing projects related to identity and access management, automating ticketing systems, ensuring HIPAA compliance, overseeing infrastructure upgrades, and preparing clinical IT systems. This position requires close collaboration with the Director of IT, clinical operations, compliance, and engineering teams to deliver scalable, secure, and automated systems that support both providers and patients.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Lead IT automation initiatives using Windmill, n8n, Power Automate, Azure Automation, or equivalent tools to eliminate manual work and enhance operational efficiency.
- Manage projects across Microsoft 365, Azure, Active Directory, and identity lifecycle workflows.
- Implement and optimize ticketing system automations (Zendesk or equivalent), including routing, AI-assisted triage, and reporting.
- Drive projects supporting HIPAA compliance, annual Security Risk Assessments (SRAs), user access reviews (UARs), onboarding and offboarding automation, and security remediations.
- Coordinate cross-functional IT programs with clinical, compliance, engineering, and global IT teams.
- Develop and maintain project plans, KPIs, dashboards, and communication cadences.
- Support procurement, vendor management, and deployment of IT tools and platforms.
Qualifications
- 5–8+ years of IT project management experience, with strong experience leading automation-focused IT projects.
- Background in healthcare IT, including HIPAA compliance and clinical support environments.
- Experience with automation platforms (Windmill, n8n, Power Automate, Azure Automation, Zapier, etc.) and familiarity with scripting (PowerShell, Python, JavaScript).
- Strong recent experience with Microsoft 365, Azure, and Active Directory.
- Track record of improving IT operations through workflow automation, KPI/SLA design, and ticketing system optimization.
- Excellent communicator with strong documentation, planning, and cross-functional coordination skills.
- Experience with Asana, Jira and other project management tools.
- PMP, CSM, or ITIL certifications preferred.
- Based in Los Angeles (preferred) or remote within the U.S.
Benefits & Perks
- Stock-options package
- Health benefits include medical, dental and vision
- 401K
- Long-term disability
- Unlimited PTO
- Life insurance
- Paid Leave Program
How to Apply
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<p>Akido is seeking a seasoned Senior IT Project Manager to spearhead critical IT initiatives within our rapidly expanding healthcare technology company. This pivotal role is designed to drive our vision of a highly efficient, automation-centric IT department. You will leverage AI tools, scripting, and workflow orchestration platforms to maximize team output and minimize manual effort.</p> <p>Your responsibilities will span identity and access management, automating ticketing processes, ensuring HIPAA compliance, managing infrastructure enhancements, and preparing clinical IT systems for seamless operation. You will collaborate closely with our Director of IT, clinical operations, compliance, and engineering teams to deploy robust, secure, and automated systems that enhance both provider and patient experiences.</p>
Posted Date
February 25, 2026
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