Teller

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SIBTC RECRUITMENT

Confidential Employer

Group Head, HNI Banking

Confidential Employer

Bank Tellers (HND only)

WorkforceGroup

Job Overview

Location

Surulere, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Finance & Banking

Experience Level

Mid-level (3-5 years)

Job Description

We are seeking a dedicated and customer-focused Teller to join our dynamic banking team in Surulere, Lagos. In this pivotal front-line role, you will be the face of our institution, responsible for delivering exceptional service by accurately processing customer transactions and upholding the highest standards of banking operations. If you possess strong numerical skills, a keen eye for detail, and a commitment to professionalism, we invite you to contribute to a positive banking experience for our valued customers.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Numerical proficiencyAttention to detailCustomer serviceCommunicationInterpersonal skillsIntegrityProfessionalismHonestyCompliance adherence

Key Responsibilities

Process customer transactions accurately and efficiently, including deposits, withdrawals, transfers, and payments.
Provide exceptional front-line customer service, addressing inquiries and resolving issues promptly and courteously.
Maintain a thorough understanding of banking products, services, and operational procedures.
Ensure strict adherence to all banking policies, security protocols, and regulatory requirements.
Balance cash drawers and reconcile transactions at the end of each shift.

Qualifications

Minimum of an OND, HND, or Bachelor’s degree in any relevant discipline.
A minimum of 2 years of proven experience as a Teller within a banking environment.
Demonstrated strong numerical aptitude and meticulous attention to detail.
Excellent verbal communication and interpersonal skills to interact effectively with diverse customers.
Possession of a high level of integrity, honesty, and professionalism.

How to Apply

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As a Teller, your day-to-day involves processing various customer transactions, from deposits to withdrawals, ensuring accuracy and efficiency. Success is measured by transaction speed, error rates, and positive customer feedback. This role is crucial for maintaining customer satisfaction and operational integrity, serving as the primary point of contact and upholding the bank's reputation for reliable service.