Head, CRM

Moniepoint Inc. is a premier financial technology company dedicated to empowering businesses across emerging markets. As the parent company of TeamApt Ltd and Moniepoint MFB, we provide a comprehensive suite of tools that enable over 1.8 million businesses to thrive. Our platform facilitates seamless digital payment acceptance, access to credit, and advanced business management solutions, processing over $12 billion monthly.

Our commitment to financial inclusion has earned us prestigious recognition, including the National Inclusive Payment Initiative Award from the Central Bank of Nigeria and a spot on CB Insights' list of top global fintechs in 2022. We are backed by leading global venture capital funds such as QED, British International Investment, and FMO.

Headquartered in London, Moniepoint operates as a fully remote tech company with a diverse global workforce and physical offices in the US, Nairobi, and Lagos. We are a team of #DreamMakers, passionate about powering the ambitions of businesses worldwide.

We are searching for a visionary Head of CRM to lead our customer relationship and engagement strategies from the ground up. This is a key leadership role where you will be responsible for building and scaling our CRM function to support our rapid global growth.

You will own the entire customer lifecycle, from acquisition and onboarding to retention and advocacy. Your mandate will be to leverage data and technology to create personalized, impactful customer experiences that drive loyalty and lifetime value. You will select, implement, and manage our CRM platform and build a world-class team to execute your vision.

If you are a data-driven marketing leader with a passion for building exceptional customer journeys, we invite you to apply and help shape the future of our customer relationships.

To apply for this role, click the Apply button on this page and follow the instructions.