IT Help Desk Support
Job Overview
Location
Ikoyi, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Information Technology & Software
Experience Level
Junior (1-3 years)
Application Deadline
March 26, 2026
Job Description
We are seeking a proactive and reliable IT Help Desk Support Officer to join our team. This position is crucial for maintaining the efficiency of our daily operations by providing essential technical assistance to our staff.
In this role, you will be the primary point of contact for users facing IT challenges. Your responsibilities will include troubleshooting hardware and software issues, installing and configuring systems, and ensuring the smooth functioning of our IT environment. You will also be tasked with supporting basic network connectivity and escalating complex problems when necessary.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Provide first-level technical support to staff.
- Troubleshoot hardware, software, and network issues.
- Install and configure computer systems and peripherals.
- Ensure smooth day-to-day IT operations.
- Maintain IT equipment and verify its functionality.
- Escalate complex IT issues to senior support teams.
Qualifications
- Minimum of 2 years of experience in an IT Support or Help Desk role.
- Basic IT knowledge including hardware, software, and networking.
- Good understanding of computer systems, printers, and common applications.
- Familiarity with Windows OS.
- Strong problem-solving and analytical skills.
- Excellent communication and user support abilities.
- Ability to respond promptly to IT issues.
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Posted Date
February 26, 2026
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