Head, CRM
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Job Overview
Location
Spain
Employment Type
Full-time
Work Arrangement
Remote
Sector
Sales & Marketing
Experience Level
Executive (12+ years)
About the Company
Moniepoint Inc. is a premier financial technology company dedicated to empowering businesses. We offer a comprehensive platform that simplifies digital payment acceptance, provides access to credit, and delivers essential business management tools to foster growth. As the parent company of TeamApt Ltd and Moniepoint MFB, we proudly support over 1.8 million businesses, processing an impressive $12 billion in transactions monthly.
Our commitment to financial inclusion has earned us prestigious recognition, including the National Inclusive Payment Initiative Award from the Central Bank of Nigeria. In 2022, CB Insights named us a top global fintech, a testament to our innovative solutions. We are backed by leading global venture capital funds such as QED, British International Investment, and FMO.
Headquartered in London, Moniepoint Inc. operates as a fully remote tech company with a diverse global workforce and physical offices in the US, Nairobi, and Lagos. We are a team of #DreamMakers, passionate about powering the ambitions of businesses worldwide.
Job Description
We are looking for a visionary Head of CRM to lead our customer relationship management strategy from a remote position based in Spain. This executive role is pivotal in driving customer engagement, retention, and loyalty across our global user base.
You will be responsible for developing and implementing a world-class CRM program, leveraging data and technology to create personalized and impactful customer journeys. You will lead a team of CRM specialists, oversee our CRM platforms, and collaborate with marketing, sales, and product teams to ensure a cohesive customer experience. If you are a strategic leader with a passion for building lasting customer relationships, we invite you to apply.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
How to Apply
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Join Our Communities
The European fintech market is highly competitive, making customer relationship management a key differentiator for business success. As the Head of CRM, you will architect and execute strategies that drive customer engagement, loyalty, and lifetime value. Your expertise in CRM platforms like Salesforce or HubSpot, coupled with skills in marketing automation, data segmentation, and campaign analytics, is essential. This leadership role directly impacts revenue growth and market share by optimizing the entire customer lifecycle. You will build and lead a high-performing team to deliver personalized experiences that enhance customer satisfaction and support our global expansion.
Posted Date
April 10, 2026
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