Head of Operations
Genesis Hotels
Job Overview
Location
Port Harcourt, Rivers, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Hospitality & Tourism
Experience Level
Executive (12+ years)
Application Deadline
June 21, 2026
About the Company
Job Description
Genesis Hotels is seeking an experienced Head of Operations to lead our hotel management team and ensure exceptional service delivery.
This role is critical for optimizing all operational aspects of the hotel, driving efficiency, and enhancing the guest experience.
If you possess strong leadership and operational expertise in the hospitality sector, we invite you to apply.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Oversee all hotel operations, including front desk, housekeeping, and F&B.
- Develop and implement operational strategies to improve efficiency and guest satisfaction.
- Manage departmental budgets and control costs.
- Lead, train, and motivate the operations team.
- Ensure compliance with all hotel policies and safety regulations.
- Monitor service standards and address guest feedback.
Qualifications
- Relevant qualification (B.Sc. with 2:1 or HND with Upper Credit for skilled grades, or SSCE/ND for others).
- Proven experience in managing hotel operations.
- Strong leadership, communication, and problem-solving skills.
How to Apply
Send your application to vacancies@genesisgroupng.com with the position applied for as the subject of the email.
Join Our Communities
In Port Harcourt's thriving hospitality sector, the Head of Operations plays a pivotal role in ensuring seamless service delivery and maximizing operational efficiency. This position is critical for overseeing all aspects of hotel management, from guest services to staff supervision. Key technical keywords include operations management, service delivery, staff training, and budget management. The Head of Operations will directly impact guest satisfaction and profitability by optimizing operational workflows, thereby supporting Genesis Hotels' leadership in delivering exceptional guest experiences.
Posted Date
June 7, 2026
CAFÉ ASSISTANT
Confidential Employer
Dishwasher - JOEY Sherwood Park
JOEY Restaurants
Housekeeping Room Attendant
Grand Villaggio Hotel
Reservations & Front Office Associate
Villaggio Hotel
Store Assistant
Villaggio Hotel
Food & Beverage Manager
Genesis Hotels
Operations Manager
Genesis Hotels
Executive Chef
Genesis Hotels
Maintenance Manager
Genesis Hotels
Expo/Food Runner - Three Bears Brewery & Restaurant
Banff Hospitality Collective