Reservations & Front Office Associate

Villaggio Hotel

Job Overview

Location

Abu Dhabi, United Arab Emirates

Employment Type

Full-time

Work Arrangement

On-site

Sector

Hospitality & Tourism

Experience Level

Junior (1-3 years)

Application Deadline

June 23, 2026

About the Company

Villaggio Hotel is a hospitality establishment located in Abu Dhabi, United Arab Emirates. The hotel is dedicated to providing excellent guest service and maintaining high standards within the hospitality industry. Alongside Villaggio Hotel, the Grand Villaggio Hotel is also part of this group, indicating a broader presence and commitment to the hospitality sector in Abu Dhabi. Both establishments focus on delivering quality experiences to their guests.

Job Description

We are seeking dedicated individuals to join our hotel teams in Abu Dhabi, contributing to exceptional guest experiences.

At Villaggio Hotel, we have openings for a Store Assistant, responsible for managing inventory and supplies, and a Reservations & Front Office Associate, who will be the first point of contact for our guests, managing bookings and ensuring a smooth front desk operation.

The Grand Villaggio Hotel is also looking for a Housekeeping Room Attendant to maintain the cleanliness and presentation of our guest rooms.

If you are passionate about hospitality and committed to delivering outstanding guest service, we encourage you to apply. Immediate joiners are highly preferred for these roles.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Reservations ManagementFront Desk OperationsGuest ServiceCommunication SkillsCustomer Service

Key Responsibilities

  • Manage guest reservations and bookings
  • Handle check-in and check-out procedures
  • Provide information and assistance to guests
  • Address guest inquiries and resolve issues promptly

Qualifications

  • Passion for hospitality
  • Excellent communication and interpersonal skills
  • Experience in front desk or reservations
  • Ability to work flexible hours

How to Apply

Please send your CV to careers@villaggiohotels.ae

Join Our Communities

The UAE's hospitality sector is experiencing robust growth, driven by tourism and a thriving economy. As a Reservations & Front Office Associate, you will be the primary point of contact for guests, managing bookings and ensuring a seamless check-in and check-out experience. This role is crucial for guest satisfaction and operational efficiency. Strong communication skills, proficiency in reservation systems, and a commitment to service excellence are paramount. Your ability to handle inquiries and resolve issues effectively directly impacts the hotel's reputation and revenue.

Posted Date

June 9, 2026