Operations Coordinator

Hadley Designs

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Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Product Management & Operations

Experience Level

Mid-level (3-5 years)

About the Company

Hadley Designs is a family-founded, female-led brand dedicated to transforming early education through creativity, beauty, and connection. What began as a small kitchen table venture has evolved into a nationally recognized brand with over a decade of success and an impressive 8-figure annual revenue, with ambitious plans for 9-figure growth.

Our core mission is to make learning enjoyable, aesthetically pleasing, and meaningful by offering screen-free educational tools. These tools are designed to spark curiosity, build confidence, and foster joy in children, while providing parents with peace of mind.

We firmly believe that exceptional design enhances the learning experience. Every product, from educational posters to workbooks and busy books, is meticulously hand-illustrated by a mother and former teacher who deeply understands children's learning processes. Millions of parents and educators now trust our products to create vibrant, screen-free learning environments in homes and classrooms nationwide.

Behind each product is a dedicated team of creators, educators, and problem-solvers who are passionate about supporting families in rediscovering the joy of learning. As a remote-first company built on principles of trust, creativity, and autonomy, we are seeking purpose-driven individuals eager to leverage their talents for a significant impact on families everywhere.

Job Description

Hadley Designs is seeking a dynamic Operations Coordinator to spearhead and optimize our product launch engine. This pivotal role sits at the nexus of cross-functional teams, systems, and strategic leadership, ensuring clarity in priorities, efficient decision-making, and flawless execution of product launches.

As a key execution partner to our Chief Creative Officer, you will collaborate closely with functional leads to guarantee that product launches are delivered on time, with exceptional quality, and in alignment with overarching company objectives. If you excel in fast-paced, high-impact settings and are passionate about refining systems and processes, this is an unparalleled opportunity to significantly influence our product launch capabilities.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Project ManagementOperations ManagementCross-functional Team LeadershipProcess ImprovementDocumentationClickUpAirtableBox

Key Responsibilities

Own and manage project plans, dependencies, and timelines across teams to ensure efficient and on-schedule product launch execution.
Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers.
Maintain and ensure the accuracy of project management tools such as ClickUp, Airtable, and Box.
Provide clear, concise updates to leadership on project status, potential risks, and next steps.
Serve as the trusted execution partner to leadership, ensuring work progresses without delays or miscommunications.
Lead cross-functional product launch initiatives from planning through execution, ensuring high quality and timely delivery.
Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs.
Ensure the launch process is streamlined and organized, with all deliverables coordinated and meeting expectations.
Continuously identify opportunities for process improvements that increase efficiency and enhance execution.

Qualifications

At least 3 years of experience in project management, operations, or program management, particularly in fast-paced, cross-functional environments.
Strong ability to collaborate across all organizational levels, including close interaction with executives.
Excellent organizational and communication skills, with the capacity to manage complex projects and prioritize effectively.
Proficiency in modern project management and documentation tools, with the ability to work within existing systems and thoughtfully improve them.
Ability to thrive in fast-paced environments, remain calm under pressure, and move projects forward in ambiguous situations.
Motivated by ownership and accountability, with a proven ability to drive team effectiveness and achieve results.
Exceptional attention to detail, understanding how small elements impact the larger picture.

Benefits & Perks

Play a pivotal role in scaling how products are developed and launched at Hadley Designs.
Work closely with leadership and have a significant influence on execution across teams.
Join a fast-growing, systems-driven e-commerce brand that is revolutionizing early education.
Enjoy a remote-first work environment with clear expectations and real responsibility.

How to Apply

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The e-commerce landscape for early education is experiencing significant growth, driven by demand for engaging, screen-free learning tools. This role is pivotal in scaling Hadley Designs' product launch engine, acting as a central hub for cross-functional teams, systems, and strategic decision-making. You will ensure clarity in priorities, efficiency in decision-making, and timely execution of product launches. Key technical keywords include project management, cross-functional team coordination, system optimization, and process improvement. Your impact will directly influence business ROI by streamlining launch processes and enhancing organizational growth through effective operational execution.