OPERATIONS & PEOPLE LEAD (LAGOS)

MyCityApp

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Product Management & Operations

Experience Level

Senior (5-8 years)

Application Deadline

May 7, 2026

About the Company

MyCityApp is at the forefront of building a unified digital city platform designed to connect residents, visitors, businesses, and institutions across Nigeria. This innovative platform aims to streamline urban living by integrating essential services and facilitating seamless interactions within the digital ecosystem. By fostering a connected environment, MyCityApp is poised to play a critical role in scaling the operational structure and overall performance of Nigeria's burgeoning digital landscape.

Job Description

MyCityApp Nigeria is seeking a highly experienced and structured Operations & People Lead to drive efficiency and excellence across the organization.

This senior-level role is crucial for overseeing internal operations, managing people functions, and ensuring seamless cross-departmental coordination. The ideal candidate will possess a strategic mindset and the ability to implement structure, driving execution throughout the entire company.

Key responsibilities include overseeing day-to-day operations, leading HR and people operations such as recruitment and onboarding, and building robust internal systems for company growth. You will manage payroll, employee records, HMO coordination, and salary accounts, while also driving performance management through weekly tracking and team coordination.

The role also involves coordinating cross-functional teams to ensure effective communication and managing vendors, administrative processes, and operational logistics. Strong support for tools, systems, and resources is essential for success.

We are looking for a candidate with a minimum of 5 years of experience in Operations, HR, Administration, or a similar leadership capacity. Proven ability to build structure, implement systems, and drive organizational efficiency is paramount. Excellent communication, coordination, and decision-making skills are required, along with the ability to take initiative and operate with minimal supervision in a fast-paced, growing environment.

MyCityApp is building a unified digital city platform connecting residents, visitors, businesses, and institutions across Nigeria, offering a unique opportunity to shape internal operations and play a critical role in scaling the company's structure and performance.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Operations ManagementPeople ManagementHR ProcessesAdministrationCross-functional Team ManagementProcess ImprovementSystem ImplementationOrganizational EfficiencyPayroll ManagementPerformance ManagementTeam CoordinationCommunication SkillsDecision MakingInitiativeSupervisionFast-paced EnvironmentTech BackgroundProduct/Engineering Teams

Key Responsibilities

Oversee day-to-day operations across all departments, ensuring efficiency, accountability, and alignment.
Lead all HR and people operations, including recruitment, onboarding, staff management, and documentation.
Build and implement internal systems, processes, and structures to support company growth.
Manage payroll, employee records, HMO coordination, and salary account setup for staff.
Drive performance management through weekly tracking, team coordination, and monthly reporting.
Coordinate cross-functional teams and ensure seamless communication across the organization.
Manage vendors, administrative processes, and operational logistics.
Support teams with tools, systems, and resources needed for execution.

Qualifications

Minimum of 5+ years experience in Operations, HR, Administration, or a similar leadership role.
Strong experience managing people, processes, and cross-functional teams.
Proven ability to build structure, implement systems, and drive organizational efficiency.
Experience with payroll management and HR processes.
Highly organized, detail-oriented, and process-driven.
Strong leadership and decision-making skills.
Excellent communication and coordination abilities.
Ability to take initiative and operate with minimal supervision.
Comfortable working in a fast-paced, growing environment.
Tech background or experience working closely with product/engineering teams is a strong advantage.

How to Apply

Send CV to admin@mycityapp.io

Join Our Communities

Join WhatsApp Channel Join Telegram Group

The Nigerian digital platform sector is experiencing rapid expansion, driven by a growing demand for integrated urban services. This senior-level role requires expertise in operational efficiency, HR management, and cross-departmental coordination. Key technical skills include process optimization, HRIS implementation, payroll administration, and performance analytics. The position offers significant impact on business ROI by streamlining operations, scaling leadership capacity, and driving organizational growth through strategic execution.