OPERATIONS & PEOPLE LEAD (LAGOS)

MyCityApp

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Product Management & Operations

Experience Level

Senior (5-8 years)

Application Deadline

May 5, 2026

About the Company

MyCityApp is at the forefront of building a unified digital city platform across Nigeria. Our innovative platform connects residents, visitors, businesses, and institutions, fostering a more integrated and efficient urban experience. We are committed to leveraging technology to enhance city living and create seamless interactions within the Nigerian landscape.

Job Description

MyCityApp Nigeria is seeking a highly experienced and driven Operations & People Lead to join our expanding team in Lagos.

This senior-level role is crucial for overseeing internal operations, people management, and organizational efficiency. You will be responsible for ensuring that all departments, including Marketing, Backend, Content, and Design, operate seamlessly and accountably.

Key responsibilities include managing day-to-day operations, leading HR functions such as recruitment and onboarding, building and implementing internal systems, and driving performance management.

We are looking for a proactive individual who can think strategically, implement structure, and drive execution across the entire organization.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Operations ManagementHR ManagementProcess ImprovementCross-functional Team LeadershipPerformance ManagementPayroll ManagementHMO CoordinationVendor ManagementSystem ImplementationOrganizational EfficiencyStrategic PlanningDecision MakingCommunication SkillsCoordination AbilitiesInitiativeSupervisionFast-paced EnvironmentTech BackgroundProduct/Engineering Collaboration

Key Responsibilities

Oversee day-to-day operations across all departments, ensuring efficiency, accountability, and alignment.
Lead all HR and people operations, including recruitment, onboarding, staff management, and documentation.
Build and implement internal systems, processes, and structures to support company growth.
Manage payroll, employee records, HMO coordination, and salary account setup for staff.
Drive performance management through weekly tracking, team coordination, and monthly reporting.
Coordinate cross-functional teams and ensure seamless communication across the organization.
Manage vendors, administrative processes, and operational logistics.
Support teams with tools, systems, and resources needed for execution.

Qualifications

Minimum of 5+ years of experience in Operations, HR, Administration, or a similar leadership role.
Strong experience managing people, processes, and cross-functional teams.
Proven ability to build structure, implement systems, and drive organizational efficiency.
Experience with payroll management and HR processes.
Highly organized, detail-oriented, and process-driven.
Strong leadership and decision-making skills.
Excellent communication and coordination abilities.
Ability to take initiative and operate with minimal supervision.
Comfortable working in a fast-paced, growing environment.
Tech background or experience working closely with product/engineering teams is a strong advantage.

How to Apply

Send CV to admin@mycityapp.io

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Nigeria's digital city platform sector is experiencing rapid expansion, creating a demand for seasoned leaders. This senior-level role requires expertise in operational efficiency, HR management, and cross-departmental coordination. You will be instrumental in shaping internal operations, optimizing systems, and driving organizational performance. Strategic thinking, robust implementation, and a proactive approach are key to success in this impactful position.