Program Manager, Country Engagement

Digital Impact Alliance (DIAL)

About the Company

Job Description

Required Skills

Key Responsibilities

• Oversee day-to-day management of multiple country programs within the Country Engagement portfolio.
• Identify and activate cross-project synergies to generate greater value for partners and maximize sustainable impacts.
• Lead or support the development of project scopes, workplans, timelines, and implementation milestones.
• Ensure programs are delivered on time, within approved scope, and within budget.
• Track deliverables and key milestones; proactively identify and address risks, delays, and dependencies.
• Ensure consistent application of program management standards across all assigned projects.
• Coordinate across country teams, technical leads, finance, MEL, and operations staff in a matrixed environment.
• Clarify roles, responsibilities, and decision-making authority across project teams.
• Facilitate alignment and problem-solving where priorities, resources, or timelines conflict.
• Support effective collaboration across thematic and geographic programs.
• Maintain program tracking tools to monitor progress, budgets, and risks.
• Provide regular, concise status updates to senior leadership on program performance, challenges, and emerging issues.
• Synthesize lessons learned across projects and support continuous improvement in program delivery.
• Contribute to donor reporting and internal reporting processes as needed.
• Monitor program budgets in collaboration with the finance team, including burn rates and forecasted spend.
• Identify and flag budget variances and support corrective actions or reforecasting as required.
• Ensure programmatic decisions align with financial and compliance requirements.
• Serve as a trusted operational partner to the senior leader overseeing the Africa portfolio.
• Manage operational details and execution oversight to enable senior leadership to focus on strategy, partnerships, and portfolio growth.
• Support logistics for events, study tours, attending conferences, etc.
• Prepare briefings, summaries, and decision materials to support leadership planning and decision-making.
• Translate strategic direction into actionable program plans and priorities.
• Support the development and refinement of program management processes, tools, and templates.
• Promote a culture of accountability, learning, and continuous improvement across program teams.
• Provide coaching and guidance to project leads and team members on planning, prioritization, and execution.

Qualifications

• Bachelor's degree or higher in international development, public policy, information technology, development economics or other related field is preferred.
• 5-7 years of professional experience in international development, including 3-5 years of relevant experience in program management of international development projects.
• Demonstrated expertise in program management shown through managing multiple complex projects and programs simultaneously. Experience working in matrixed programming organizations a plus.
• Comfortable working independently, managing multiple competing priorities, and being part of a team spread across time zones.
• Fluent in English with excellent speaking and writing skills; preference to those who are also fluent in French.
• Able to convey complex information in a simple and compelling way that is targeted to its audience.
• A collaborative, positive colleague who respects diversity in all forms and enjoys being part of a small but scrappy, mission-driven organization.
• Demonstrated proficiency in Office 365 tools, including Excel, PPT, in addition to program management tools.

Benefits & Perks

• Generous paid annual leave and holidays
• Contributions toward health care
• Contributions toward pension/retirement savings
• Other progressive benefits to foster a healthy work-life balance

How to Apply

Please ensure your application highlights your experience in international development and program management.

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Posted Date

February 26, 2026

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