VAC-48645 Account Management Intern

CTG

Job Overview

Location

Mogadishu, Somalia

Employment Type

Internship

Work Arrangement

On-site

Sector

Nonprofit & NGO

Experience Level

Entry Level (0-2 years)

Application Deadline

March 9, 2026

About the Company

CTG, established in 2006, is a global leader in providing specialized Human Resources and Staffing Solutions. With nearly two decades of experience, CTG operates in 35 countries, employing over 11,500 dedicated staff members. Our core mission is to support critical global initiatives within the Humanitarian and Development sectors.

We are strategically expanding our reach into new industries, including Construction, Energy, and IT, with a particular focus on high-risk regions. Our comprehensive service offerings include staffing solutions, HR management, monitoring and evaluation, fleet and facilities management, sustainability and communications advisory, election monitoring, IT professional services, and medical assistance.

At CTG, we are committed to making a positive impact and fostering a culture of good. Visit www.ctg.org to learn more about our work and our commitment to global progress.

Job Description

Embark on a foundational career journey with CTG's Account Management Internship. This program is designed to provide aspiring professionals with comprehensive, hands-on experience within the dynamic humanitarian and development sectors. You will be an integral part of our operations, gaining exposure to client management, reporting processes, and essential administrative tasks.

Our internship model follows the 70-20-10 approach: 70% on-the-job learning through shadowing and assisting with client accounts and operational duties, 20% learning from experienced colleagues and mentors, and 10% formal learning via onboarding and CTG's online training platform.

This is an exceptional opportunity to develop critical professional skills, understand the nuances of international aid work, and contribute meaningfully to impactful global initiatives.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

MS ExcelMS WordMS PowerPointEnglishAttention to detailProactiveAdaptabilityInterpersonal skillsCommunication skillsProblem-solvingTeamworkCommitment to learning

Key Responsibilities

Support Account Managers in managing client portfolios and daily operations.
Assist in preparing client reports, presentations, and follow-up documentation.
Track client requests, feedback, and action points.
Support coordination between Account Managers and HQ.
Support preparation of internal and external reports.
Maintain trackers for contracts, staffing, invoices, and deliverables.
Assist in improving reporting tools and processes.
Assist with recruitment processes, including shortlisting and documentation.
Support onboarding and induction of new staff.
Help organize refresher trainings and town halls.
Assist in the preparation of basic financial documents (COOs, quotations, supporting files).
Support invoice tracking and payment follow-ups.
Assist with documentation for audits and compliance.
Actively participate in trainings and mentorship activities.
Demonstrate initiative in learning CTG systems and processes.
Apply feedback to improve performance and skills.

Qualifications

Final Year Student in Business Administration, Management, Economics, Data Analytics, Social Sciences, Political Science, or related fields.
Recent graduate in Business Administration, Management, Economics, Data Analytics, Social Sciences, Political Science, or related fields.
Minimum of 0 year/s of demonstrable relevant experience in any relevant field.
Fluent in English (essential).
Strong computer skills (MS Excel, Word, PowerPoint).
High attention to detail.
Interest in humanitarian and development work.
Proactive, flexible, and willing to learn.
Good interpersonal and communication skills.
Somali is an advantage.