Salesforce Implementation Consultant (Remote)

Zirous

About the Company

Job Description

Required Skills

Key Responsibilities

• Manage a portfolio of client projects from start to finish, including project timeline, client communications, meeting coordination, training plan creation, end-user training delivery/coordination, and project sign-off.
• Lead Technical Requirements and business analysis gathering sessions; collaborate to provide documentation around design, customizations, integration, data migration, and testing.
• Act as the Technical Architect to deliver well-architected and secure solutions that best leverage SFDC and SFDX platforms.
• Customize and configure Salesforce to meet business requirements, including creating custom objects, fields, page layouts, workflow rules, process builder flows, and validation rules.
• Oversee data quality, integrity, and security within the Salesforce platform. Perform regular data imports, exports, and updates, and ensure data hygiene through deduplication and cleansing processes.
• Provide user support and training to ensure effective utilization of Salesforce. Assist users with troubleshooting issues, answering queries, and offering solutions to improve user adoption.
• Manage user profiles, roles, permissions, and sharing settings to ensure proper data security and access controls are maintained.
• Create and maintain reports, dashboards, and analytical insights to enable data-driven decision-making for management and stakeholders.
• Collaborate with the client’s IT team to integrate Salesforce with other systems and tools, ensuring seamless data flow and process synchronization.
• Perform regular system maintenance, including monitoring system health, applying updates, and managing third-party integrations.
• Maintain accurate and up-to-date documentation of customizations, processes, and best practices within the Salesforce environment.
• Utilize professional discretion to make technical decisions that guide projects to achieve goals with minimal oversight.
• Deliver modules within a workstream from a technical perspective, including customization and programming on SFDC and SFDX platforms.
• Demonstrate built capabilities to product managers as part of application development.
• Develop code consistent with specifications and perform unit testing.
• Participate in formal unit and/or integration testing for deliverables.
• Complete complex configurations for Salesforce features that are not common or basic.
• Communicate clearly in writing and verbally regarding the specific logic involved in assigned tasks.
• Proactively research, learn, and apply new technology and methods to solve tasks.
• Participate in CI/CD/Release Management and identify risks/issues from a technical perspective.
• Build roadmaps for future enhancements based on current configurations.
• Build Salesforce reports or custom reports for customers.
• Adhere to best practices, perform peer code reviews, and ensure appropriate design patterns are followed.
• Work closely with the Director of RevOps to ensure successful project implementation.
• Effectively communicate with the Director of Resource Management regarding time allocation on all projects ensuring hours worked align to each project’s scope.
• Provide expert hands-on technical support, consultation, and coaching to clients.
• Provide technical support and share Salesforce ecosystem expertise with internal team members.

Qualifications

• 5+ years of customization and development experience within the Salesforce ecosystem, specifically with Sales or Service Clouds.
• Background in RevOps, sales operations, or marketing operations, a plus.
• Experience with common integrations (e.g. Apollo, HubSpot, outreach tools, support platforms, or data enrichment).
• Previous experience completing full-cycle Salesforce platform implementations is required; consulting experience is preferred.
• Proficiency in Lightning App Builder, Flow Builder, and Data migration tools is a must.
• Experience with Triggers, API, LWC, SOQL, Visualforce, and the ability to code from scratch with Apex are all a plus.
• Experience using DevOps tooling with the Salesforce.com platform.
• Experience with AI tools (Salesforce AI, Einstein, or external LLM-based tools).
• Solid troubleshooting skills to debug and analyze issues to resolution.
• Salesforce certifications in one or more areas preferred (Administrator, Platform Developer I/II, Platform App Builder,).
• Experience with additional Salesforce Clouds (e.g., Health, Commerce, Experience, or Marketing Cloud) is a plus.
• Proven ability to balance multiple client assignments and deadlines simultaneously with minimal oversight.
• Strong written and oral communication skills to effectively collaborate with cross-functional teams and interact with clients.
• Self-directed work style with clear communication.

Benefits & Perks

• Contributing to the success of a high caliber team
• Remote friendly within the United States
• Competitive salary and benefits package including 401(k) match
• An environment that fosters personal and professional growth
• Flexible scheduling
• Opportunities to work on exciting and varied projects
• Flexible time off (FTO) - Unlimited time off - take what you need while still supporting your team members and Zirous
• Paid holidays
• Cell phone subsidy and discounts through Verizon

How to Apply

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Posted Date

March 15, 2026

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