Account Manager
Ninja
Job Overview
Location
Makkah, Makkah Province, Saudi Arabia
Employment Type
Full-time
Work Arrangement
On-site
Sector
Sales & Marketing
Experience Level
Junior (1-3 years)
About the Company
Ninja is a forward-thinking company poised for significant growth, operating within the burgeoning e-commerce and technology landscape.
The company is dedicated to empowering businesses by providing innovative solutions that enhance their operational efficiency and market reach. Ninja's mission is to be at the forefront of digital transformation, offering cutting-edge platforms and services designed to meet the evolving needs of its partners.
With a focus on customer success and strategic partnerships, Ninja fosters a collaborative environment where innovation thrives. The company is committed to delivering exceptional value and driving tangible results for its clients, positioning itself as a leader in its field.
Job Description
Ninja is actively seeking a dedicated and customer-centric Account Manager to become an integral part of our Sales Department.
In this vital role, you will be instrumental in cultivating and maintaining strong relationships with our existing partner restaurants. Your primary focus will be ensuring their utmost satisfaction and driving their success on the Ninja platform.
The ideal candidate will possess exceptional communication abilities, a keen eye for detail, and a proactive mindset towards managing client accounts effectively.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention.
- Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities.
- Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner.
- Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition.
- Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed.
- Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales.
- Cross-sell NCR products and monitor ROI for partners.
- Maintain accurate records of partner interactions, communications, and performance using CRM software.
- Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3 years of experience in account management, customer service, or sales roles.
- Strong communication, negotiation, and relationship-building skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- A proactive and solution-oriented approach to problem-solving.
How to Apply
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The Saudi Arabian e-commerce sector is experiencing rapid expansion, driven by increasing digital adoption and a growing consumer base. As an Account Manager at Ninja, you will play a pivotal role in this dynamic landscape. Your responsibilities will involve leveraging key account management strategies, CRM proficiency, and partner engagement tactics to drive growth. This role offers significant impact on business ROI by fostering strong client relationships and ensuring partner success, contributing directly to Ninja's market leadership and expansion.
Posted Date
June 7, 2026