Developer Success Coach (Onboarding & Prep Classes)

The Programmer's University

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Job Overview

Location

Remote

Salary

NGN 350,000 - 500,000 monthly

Employment Type

Full Time

Work Arrangement

Remote

Sector

Education & Training

Experience Level

Mid-level (3-5 years)

Application Deadline

February 25, 2026

About the Company

The Programmer's University (TPU) is a forward-thinking online tech school dedicated to equipping aspiring developers with the practical skills needed to excel in the tech industry. Our mission is to bridge the gap between ambition and employment by providing a robust, job-ready curriculum and comprehensive support systems.

We foster a remote-first culture that values initiative, ownership, and direct impact. At TPU, you'll have the opportunity to contribute to student success and shape the future of tech education. We are committed to creating a motivating and professional learning environment that empowers individuals to achieve their career goals.

Job Description

The Programmer's University (TPU) is an innovative online tech school dedicated to empowering aspiring developers with the practical skills and confidence needed to launch successful careers. We are currently seeking a proactive and empathetic Developer Success Coach to join our team.

In this vital role, you will be the primary guide and support system for our applicants during their onboarding and prequalification phases. Your day-to-day will involve actively engaging learners in our online community channels, providing clear and timely answers to their questions, and conducting engaging onboarding and prep classes. You will ensure every applicant understands the TPU platform, curriculum expectations, and the deliverables required for success.

This is a unique opportunity for a technically adept and highly supportive individual to make a significant impact. If you are a strong communicator, a proactive problem-solver, and passionate about fostering learner progress, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Student successTechnical coachingOnboardingCommunity engagementVirtual teachingCommunicationHTMLCSSJavaScript fundamentalsLearner supportProgress trackingClassroom facilitationProblem solvingEmpathyAccountability

Key Responsibilities

Lead daily engagement in applicant community/group channels
Answer applicant questions quickly and clearly in chat and live sessions
Deliver onboarding classes and prep classes on schedule
Help applicants understand TPU platform usage and learning flow
Guide applicants through prequalification lessons, assessment, and deliverables
Track applicant participation, progress, and completion status
Proactively follow up with inactive applicants and re-engage them
Escalate technical, payment, and operations blockers to relevant team members
Collaborate with Operations Manager to improve applicant-to-paid conversion
Provide weekly reports on onboarding metrics, friction points, and recommendations
Maintain a supportive, motivating, and professional learner environment
Improve onboarding scripts, class structure, and support workflows continuously

Qualifications

2+ years experience in teaching, coaching, student success, or learner support
Strong beginner-friendly understanding of HTML, CSS, and JavaScript fundamentals
Excellent ability to simplify technical concepts for new learners
Strong live teaching and facilitation skills (Zoom/Google Meet)
Excellent written and spoken English communication
Experience managing learning communities (WhatsApp, Slack, Discord, etc.)
High empathy, patience, and learner-centered mindset
Strong accountability and ability to work independently in a remote team
Comfort with progress tracking tools, spreadsheets, and basic reporting
EdTech, bootcamp, or online training experience is a strong plus
Reliable internet connection, steady power, and a quiet workspace required