Telesales Associate
Risevest
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Job Overview
Location
Lagos, Port-Harcourt, Lagos, Rivers, Nigeria
Employment Type
Full-Time
Work Arrangement
Hybrid
Sector
Finance & Banking
Experience Level
Entry Level (0-2 years)
Job Description
Risevest, a leading digital wealth management company dedicated to empowering individuals across Africa to build lasting wealth, is seeking a motivated Telesales Associate to join our dynamic Sales and Business Development team. As a certified Great Place to Work 2025, we foster a culture of innovation and excellence. In this pivotal role, you will be instrumental in driving customer acquisition by engaging with inbound and outbound leads, educating prospects on our expert-managed investment portfolios, and converting qualified leads into active, funded accounts. This position offers a unique opportunity to blend sales expertise with customer education and trust-building.
Your responsibilities will include educating prospects on Rise's investment products, guiding them through the onboarding and funding processes, and addressing any concerns with professionalism. You will meticulously maintain customer data in our CRM, track sales progress, and consistently strive to meet and exceed monthly sales targets and KPIs. We encourage you to collaborate with various internal teams to enhance our sales processes and customer experience. If you are a results-driven individual with a passion for finance and a knack for persuasive communication, we invite you to apply.
To apply, please submit your application through the Risevest careers portal: https://risevest.bamboohr.com/careers/159.
Required Skills
Key Responsibilities
- Engage marketing-generated, inbound, and outbound leads via phone calls and email.
- Educate prospects on Rise’s investment products, benefits, risks, and returns in clear, simple terms.
- Qualify prospects based on investment readiness, risk appetite, and funding capacity.
- Convert qualified leads into active, funded Rise accounts.
- Guide customers through onboarding, KYC, and first deposit processes.
- Handle objections related to trust, compliance, FX exposure, security, and investment concerns.
- Support customers in selecting suitable investment products based on their goals.
- Answer customer questions and address complaints or doubts professionally.
- Accurately enter, update, and maintain customer and lead data in CRM tools.
- Track follow-ups, deal stages, call activity, and conversion progress.
- Meet or exceed monthly sales targets, KPIs, and response-time SLAs.
- Collaborate with Customer Success, Product, Compliance, and Sales Operations teams.
- Share customer feedback, objections, and insights to improve sales processes.
- Go the extra mile to facilitate future sales and long-term customer relationships.
Qualifications
- Bachelor’s degree in Economics, Finance, Business Administration, Accounting, or a related field is preferred.
- 1–3 years of experience in telesales, inside sales, or customer acquisition (fintech experience is a plus).
- Proven track record of meeting or exceeding sales targets, preferably over the phone.
- Strong phone presence with persuasive communication and negotiation skills.
- Ability to learn financial products quickly and explain them clearly to prospects.
- Comfort using CRM tools, digital sales platforms, and telephone systems.
- Results-driven, target-oriented mindset with strong follow-up discipline.
- Basic understanding of financial or investment products, or strong willingness to learn.
- Familiarity with Nigerian retail investors and common FX-related concerns is an advantage.
- Excellent communication and interpersonal skills.
- Strong objection-handling and closing abilities.
- Confidence presenting products and services over the phone.
- A customer-first mindset with the ability to build trust quickly.
- Attention to detail when maintaining records and CRM hygiene.
- Resilience, persistence, and motivation to hit ambitious sales goals.
- The ability to collaborate cross-functionally and adapt in a fast-moving environment.
Benefits & Perks
- Opportunity to drive meaningful impact across a fast-growing pan-African fintech.
- Competitive compensation.
- Flexible work setup and supportive, mission-driven culture.
- Health insurance, paid time off, pension contributions, parental leave, and learning opportunities.
How to Apply
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Join Risevest as a Telesales Associate to drive customer acquisition and activation. You'll engage leads, educate prospects on investment products, and convert them into funded accounts, playing a key role in sales and customer trust-building.
Posted Date
January 14, 2026
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