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Frequently Asked Questions
What are your support hours?
We're available Monday through Friday, 9 AM to 6 PM WAT. WhatsApp support is available during these hours, while email support is monitored 24/7.
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours. Urgent issues sent via WhatsApp during business hours typically receive faster responses.
What information should I include in my message?
Include your account email (if applicable), a clear subject line, and detailed description of your issue. For technical problems, mention your device and browser.
We're Here to Help
Your feedback and questions help us improve JobMeter for everyone. Whether you need technical support, have a feature suggestion, or just want to say hello, we'd love to hear from you!