Senior Application Support Engineer
Job Overview
Location
Cairo, Egypt
Employment Type
Full-time
Work Arrangement
Hybrid
Sector
Information Technology & Software
Experience Level
Senior (5-8 years)
Application Deadline
March 16, 2026
About the Company
Our client is a significant organization in Saudi Arabia, dedicated to providing robust technological solutions. They are committed to maintaining high standards of operational efficiency and customer satisfaction through reliable application support. The company values technical expertise and a proactive approach to problem resolution.
Job Description
We are seeking a Senior Application Support Engineer to join our client's team in Saudi Arabia. This role is crucial for ensuring the stability, performance, and availability of their critical software applications.
As a Senior Application Support Engineer, you will be responsible for diagnosing and resolving complex technical issues, providing expert support to end-users, and collaborating with development teams to implement long-term solutions. Your expertise will be vital in maintaining operational excellence.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Provide advanced technical support for software applications.
- Diagnose and resolve complex technical issues in a timely manner.
- Monitor application performance and identify potential problems.
- Collaborate with development teams to implement bug fixes and enhancements.
- Document technical solutions and support procedures.
- Train and mentor junior support staff.
- Ensure adherence to service level agreements (SLAs).
Qualifications
- Proven experience as an Application Support Engineer or in a similar role.
- Strong troubleshooting and problem-solving skills.
- Experience with SQL and scripting languages.
- Familiarity with monitoring tools and techniques.
- Excellent communication and interpersonal skills.
- Very good to excellent English proficiency (spoken and written).
- Ability to work effectively in a hybrid work model.
Join Our Communities
Posted Date
February 28, 2026
2 people viewed this job
AWS/AZURE/DevOps Manager
ITEX
POS/PTSP Configuration Officer
ITEX
IT Infrastructure Manager
ITEX
Product Manager
ITEX
Project Manager/Scrum Master
ITEX
DevOps Team Lead
Confidential Employer
QA / Test Engineer
Confidential Employer
DevOps Engineer
Confidential Employer
Senior UI/UX Designer (Figma, WordPress Block-Based Design)
SiteCare
Entry-Level GRC
Digital Encode