Junior UX Researcher

This is Gain Ltd

Job Overview

Location

Remote

Salary

USD 68,000 - 75,000 annually

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Design Arts & Creative

Experience Level

Junior (1-3 years)

Application Deadline

June 25, 2026

About the Company

GAIN is a dynamic, creative-led, and insight-driven company that expertly blends data, technology, and creativity. We believe that the most impactful ideas emerge at the intersection of intelligence and imagination, transforming possibilities into tangible progress.

Operating as a unified brand with six core areas of expertise – GAIN Experience, GAIN Conversion, GAIN Performance, GAIN Creative Studios, GAIN Innovations, and GAIN Customer Science – we work collaboratively to fuel growth and deliver measurable impact for our clients.

Our culture encourages rebel thinking, where curiosity and courage drive us to question assumptions and explore innovative solutions. We foster an environment where progress is prioritized, and momentum is built through fast learning and collective effort. Our teams are designed for swarming expertise, combining diverse skills and perspectives to solve complex challenges more effectively.

Job Description

We are seeking a Junior UX Researcher to join our dynamic Conversion team, specializing in optimizing digital ecosystems for measurable growth.

In this role, you will execute qualitative and quantitative research studies, analyze user behavior, and assess the usability of digital and omnichannel experiences. You will work closely with clients to uncover insights that drive strategic decisions and enhance their online platforms.

This position offers a hybrid work environment in Vancouver, Canada, with opportunities for remote work and a focus on employee well-being and professional development.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Qualitative ResearchQuantitative ResearchUsability TestingUser InterviewsSurveysData AnalysisPresentation SkillsProject ManagementAsanaGoogle DocsGoogle AnalyticsExcelPowerPointUsertesting.comdscoutQualtrics

Key Responsibilities

Plan and run qualitative and quantitative studies for our clients, including 1:1 interviews, diary studies, usability tests, secondary research, competitor analysis, surveys, journey mapping, and persona development using proprietary methodologies.
Process, analyze, and summarize data sets from research.
Create materials for key stakeholders summarizing key findings.
Confidently present research and findings.
Collaborate with Conversion’s Experimentation Consultants and Designers to identify opportunities to leverage user research insights.

Qualifications

3+ years of post-secondary education.
6 months+ of hands-on experience in applying qualitative and quantitative research methods such as in-depth interviews, usability testing, diary studies, surveys, card sorting, etc.
Top-notch written and oral communication skills, with the ability to communicate complex subjects clearly and deliver compelling presentations to clients.
Proven ability to understand business contexts, scope and design research methodologies, execute on research, analyze findings, and present findings and recommendations.
Excellent analytical and problem-solving skills, with the ability to quickly develop recommendations based on qualitative and quantitative evidence.
Exceptional project and organization management skills to coordinate research efforts across multiple projects.
Passion, energy, and enthusiasm to drive results with a team-oriented approach; must be self-motivated, proactive, and flexible.
Experience with research tools such as usertesting.com, dscout, qualtrics, etc.
Experience with online collaboration tools like Asana, Google Docs, Google Analytics, Excel, and PowerPoint.
Naturally curious about people and understanding their motivations and behavior.
Unwavering standards and a drive to exceed high benchmarks.
Detail-oriented, able to identify and resolve every important detail.
Able to identify problems and develop sound, carefully thought-out solutions.
Resourceful and dependable, able to excel when encountering roadblocks.
Technologically savvy, able to understand and utilize new programs and tools quickly.

Benefits & Perks

Hybrid work environment with a home office allowance.
Flex-Fridays for uninterrupted work or early sign-off.
3 weeks of paid time off to start, plus a winter holiday office closure.
Work from anywhere in the world up to 20 business days or 4 weeks per year.
Wellness time, health + dental coverage, health spending account, and wellness spending account.
Dog-friendly office.
Office gym membership.
Reward + recognition programs.
Work at a certified Great Place to Work®.

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

Join Our Communities

WhatsApp Channels

Global Jobs Gulf Jobs Nigerian Jobs Indian Jobs

Telegram Groups

Global Jobs Nigerian Jobs Gulf Jobs

The digital landscape is rapidly evolving, with a growing demand for user-centric design and optimization. This role is pivotal in understanding user behavior to drive measurable growth for clients. Key responsibilities include executing qualitative and quantitative research studies, analyzing behavioral psychology, and assessing usability of digital and omnichannel experiences. You will leverage methodologies like user interviews, usability testing, and persona development to uncover actionable insights. Your work will directly impact client ROI by informing strategic decisions and enhancing digital ecosystems. This position requires a deep understanding of user research principles and their application in a business context, aiming to optimize client platforms and drive significant growth.