Customer Service Representative

Gooseberry

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Customer Service & Support

Experience Level

Entry Level (0-2 years)

Application Deadline

September 3, 2026

About the Company

Gooseberry is a brand focused on intimate apparel, emphasizing comfort and style for its customers. As an e-commerce business, they prioritize customer satisfaction and a seamless online shopping experience. Their operations likely involve managing online orders, customer inquiries, and ensuring product quality. The company aims to build a strong connection with its clientele through excellent service and appealing product offerings.

Job Description

Gooseberry is actively seeking a dedicated Customer Service Representative to join their remote team.

In this role, you will be the primary point of contact for customers, managing inquiries, addressing concerns, and ensuring a high level of satisfaction. Your ability to work independently and professionally in a remote setting will be key to your success.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceCommunicationProblem SolvingRemote Work

Key Responsibilities

Handle customer inquiries and complaints professionally
Follow up with customers to ensure resolution
Work independently in a remote environment with minimal supervision
Maintain a high level of customer service

Qualifications

Proven experience as a customer service representative or in a similar role
Ability to work independently in a remote environment with minimal supervision
Ability to handle customer inquiries, complaints and follow up professionally

How to Apply

Send your CV to office@gooseberryintimates.com

Join Our Communities

WhatsApp Channels

Global Jobs Gulf Jobs Nigerian Jobs Indian Jobs

Telegram Groups

Global Jobs Nigerian Jobs Gulf Jobs

In the dynamic landscape of e-commerce, customer service is paramount for sustained growth and brand loyalty. This role is crucial for managing customer interactions, resolving issues, and ensuring a positive brand experience. Key technical keywords include CRM systems, ticketing platforms, customer feedback analysis, and service level agreements (SLAs). The impact of this role directly influences customer retention rates and overall business ROI, contributing to the scalability of customer support operations.