𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲

We are seeking an excellent Customer Support Representative to join our dynamic team remotely, based in Lagos, Nigeria. This full-time, permanent role offers a monthly salary of ₦400,000 and requires immediate resumption. Female candidates are preferred for this position.

In this role, you will be responsible for assisting customers through inbound and outbound calls, providing outstanding support and resolving inquiries professionally and courteously. You will follow client-specific call scripts and procedures, ensuring accurate documentation of customer interactions. Your primary goal will be to deliver exceptional customer service and meet quality, attendance, and performance targets.

The ideal candidate will possess excellent verbal communication and strong customer service and interpersonal skills. You must be comfortable using computers and navigating multiple applications simultaneously, with the ability to multitask effectively while speaking with customers. A strong attention to detail and problem-solving skills are essential. The work schedule is in Nigeria Time, with shifts typically from 4:00 PM to 1:00 AM on Mondays, Wednesdays, Thursdays, Fridays, and Saturdays from 2:00 PM to 11:00 PM, with Tuesdays and Sundays off.

To apply for this role, click the Apply button on this page and follow the instructions.