Data Operations Manager

Gigmo Solutions

Job Overview

Location

Gurugram, Haryana, India

Employment Type

Full-time

Work Arrangement

On-site

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

Application Deadline

June 12, 2026

About the Company

Gigmos is a forward-thinking platform dedicated to revolutionizing the management of the gig workforce. Our innovative solutions are designed to empower organizations by streamlining operations, enhancing overall productivity, and enabling them to achieve their strategic goals with greater efficiency. We are committed to providing exceptional support and intuitive tools that effectively bridge the gap between businesses and their freelance talent. At Gigmos, our mission is to transform the collaborative landscape between companies and freelancers in today's dynamic and rapidly evolving work environment. We are focused on delivering cutting-edge solutions that cater to the unique needs of the gig economy, ensuring seamless integration and optimal performance for our clients.

Job Description

Key responsibilities include managing large datasets, ensuring reporting accuracy, validating payout data, and providing actionable insights to leadership. Proficiency in SQL, Excel, and operational reporting is essential for success in this dynamic environment.

This position offers a unique opportunity to contribute to the strategic growth of a platform dedicated to managing the gig workforce, making a tangible impact on business outcomes and organizational scaling.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

SQLMS ExcelData OperationsMISOperations AnalyticsReportingData ManagementPayout ValidationStakeholder Management

Key Responsibilities

Manage and analyze operational data related to front line engineers, productivity, attendance, SLAs, and payouts.
Prepare daily, weekly, and monthly MIS reports, dashboards, and operational trackers.
Monitor key business and workforce KPIs and provide actionable insights to leadership teams.
Ensure timely, accurate, and consistent reporting across operations.
Write and optimize SQL queries for data extraction, validation, and reporting.
Work with large datasets from multiple systems and databases.
Perform data cleaning, reconciliation, and validation to ensure reporting accuracy.
Identify and resolve data discrepancies proactively.
Validate front line engineer payout calculations and incentive structures.
Coordinate with Finance and Operations teams for payout reconciliation and issue resolution.
Track productivity, quality, utilization, and performance-related metrics.
Work closely with Operations, Finance, Workforce Management, and Leadership teams.
Support business reviews through data-driven insights and operational analysis.
Handle ad-hoc reporting and operational data requests.

Qualifications

Bachelor’s degree in any discipline.
4+ years of experience in Data Operations, MIS, or Operations Analytics roles.
Strong hands-on expertise in SQL (mandatory).
Advanced knowledge of MS Excel including Pivot Tables, VLOOKUP, INDEX-MATCH, IF formulas, dashboards, and data validation.
Experience handling operational and payout-related data.
Strong analytical, problem-solving, and reporting skills.
Good communication and stakeholder management abilities.
Comfortable working in fast-paced, high-volume operational environments.
Must have own laptop (8/16 GB RAM with Windows 10/11)

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The gig economy is rapidly expanding, creating a significant demand for skilled professionals who can manage and analyze operational data. This role is crucial for optimizing the performance and productivity of a distributed workforce, directly impacting business ROI and operational efficiency. Key responsibilities include managing large datasets, ensuring reporting accuracy, validating payout data, and providing actionable insights to leadership. Proficiency in SQL, Excel, and operational reporting is essential for success in this dynamic environment. This position offers a unique opportunity to contribute to the strategic growth of a platform dedicated to managing the gig workforce, making a tangible impact on business outcomes and organizational scaling.