Account Management Intern - 3 months Contract

Kuda Technologies Ltd is a pioneering full-service digital bank dedicated to making banking accessible, affordable, and rewarding for all Africans. What began as a savings app for Nigerians has evolved into a leading challenger bank, free from excessive charges and focused on empowering users to budget, spend smartly, and save more. With significant seed and Series B funding from reputable institutional investors, Kuda is experiencing rapid growth. The company operates with a lively, diverse, and collaborative international team, with offices in London (HQ), Lagos, and Cape Town, and plans for further expansion. Kuda fosters a culture that values learning, career development, and employee well-being, offering a supportive environment for its growing 'Tribe'.

We are seeking a highly detail-oriented and diligent Account Management Intern to join our Operations team. This unique internship focuses entirely on the critical process of Know Your Customer (KYC) documentation validation. The successful candidate will be the key link in upgrading customer accounts to Tier 3 status by meticulously reviewing and confirming the authenticity and completeness of all required documentation. This role is perfect for someone looking to build a career in compliance, risk management, or account operations within the financial technology or banking sector.

The primary and sole responsibility of this role is the validation of customer KYC documentation for Tier 3 account upgrades. This includes systematically reviewing submitted customer documentation against internal policy requirements, scrutinizing documents for signs of fraud or inconsistency, and utilizing internal verification tools. You will ensure all validated customer data is accurately recorded in our systems and proactively communicate with relevant teams to resolve any discrepancies or missing information. Upon successful validation, you will initiate the account upgrade process.

To apply for this role, click the Apply button on this page and follow the instructions.