CUSTOMER CARE REPRESENTATIVE

Confidential Employer

Job Overview

Location

Lagos, Lagos, Nigeria

Salary

NGN 100,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Customer Service & Support

Experience Level

Junior (1-3 years)

Application Deadline

June 3, 2026

About the Company

The employing company is seeking a Customer Care Representative to serve various locations including Yaba, Sabo, Ebute-Metta, Akoka, and Lagos Island & Environs. While specific details about the company's industry are not provided, the role indicates a focus on client interaction and service delivery. This organization likely operates in a sector that requires consistent customer engagement and support, such as retail, telecommunications, or service-based industries. They value individuals who are organized, detail-oriented, and committed to providing a high level of customer satisfaction.

Job Description

We are looking for a Customer Care Representative to join our team, serving clients in Yaba, Sabo, Ebute-Metta, Akoka, Lagos Island & Environs.

This role requires strong communication and follow-up skills, with a focus on providing excellent customer service and maintaining organized client records.

Ideal candidates are detail-oriented, can work with minimal supervision, and are willing to commit to the role for at least one year.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer CareCommunication SkillsFollow-up SkillsOrganizationDetail-OrientedCustomer SupportIssue Resolution

Key Responsibilities

Provide excellent customer care.
Communicate effectively with customers.
Follow up on customer inquiries and issues.
Maintain organized customer records.
Work with little supervision.
Commit to the role for at least 1 year.

Qualifications

OND/HND qualification.
2+ years of experience in customer care.
Strong communication and follow-up skills.
Organized and detail-oriented.
Ability to work with little supervision.
Willingness to commit for at least 1 year.

How to Apply

Send your CV and cover letter to theactivitiesandop@gmail.com.

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The customer service sector in Lagos is experiencing rapid expansion, driven by increasing consumer engagement and the growth of various industries. This role is vital for ensuring positive customer interactions and fostering client loyalty. Key technical keywords include customer support, follow-up skills, issue resolution, and client record management. The impact of this position directly influences customer satisfaction, retention rates, and the overall brand perception, highlighting its importance for business growth.