IT Intern (Lagos)

British Council

Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

Internship

Work Arrangement

On-site

Sector

Information Technology & Software

Experience Level

Entry Level (0-2 years)

Application Deadline

September 1, 2026

About the Company

The British Council is the United Kingdom's international organization dedicated to cultural relations and educational opportunities. Operating globally, it fosters connections, understanding, and trust between people in the UK and other countries through arts and culture, English language teaching, and education initiatives. As a registered charity, the British Council is committed to creating positive change and enriching lives worldwide. Its work in Nigeria, for instance, focuses on strategic business areas including Arts and Culture, English, and Education, aiming to build stronger relationships and provide valuable learning experiences.

Job Description

The British Council is offering an exceptional opportunity for a talented graduate to join our team as an IT Intern in Lagos.

This internship provides a vital experiential learning pathway, designed to equip you with real-world IT experience that complements your academic background. You will play a crucial role in implementing, maintaining, and monitoring our Information and Communication Technology (ICT) infrastructure in Nigeria's main offices.

Working closely with the ICT Officer and Country ICT Manager, you will contribute to providing efficient IT services, ensuring seamless access and support for our staff. This role is essential for meeting our business objectives, strategic goals, and the aspirations of the Country Plan, while significantly boosting your employability skills within a dynamic international environment.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

IT SupportVendor ManagementAdministrative SupportFirst-level SupportSecond-level SupportTroubleshootingProject ImplementationICT Infrastructure ManagementHardware SupportSoftware SupportNetwork InfrastructureLAN ManagementInternet ConnectivityServer Monitoring (MS 2016)System SecurityVirus ProtectionSoftware ComplianceIT Equipment SecurityIT Checklist ExecutionUpdates ImplementationUpgrades ImplementationSoftware InstallationBusiness Process ImprovementIT Inventory ManagementWiFi Network ManagementEnglish Language ProficiencyMicrosoft WordMicrosoft ExcelMicrosoft PowerPointNetworking FundamentalsService Desk SupportOperating SystemsIT Security AwarenessIT Asset ManagementTechnical Documentation

Key Responsibilities

Understudy and learn IT processes and vendor management through interaction with IT staff.
Provide basic administrative support for IT-related activities.
Ensure timely first- and second-level IT support for seamless operations.
Escalate problems/issues to relevant teams and follow up to facilitate effective communication to end-users.
Support the implementation of local IT projects in conjunction with GIS / the Nigeria ICT team.
Assist with administration, implementation, and upgrades of the overall ICT environment (hardware, software, infrastructure) in line with corporate strategy and best practices.
Ensure 24/7 availability of Local Area Network (LAN) and Internet connectivity.
Monitor server (MS 2016) logs, services, performance, and disk space, taking corrective action as needed.
Ensure systems are secured from external threats like hacking/virus attacks, including regular software compliance checks.
Ensure restricted access to server rooms and physical security of IT equipment.
Organize and implement routine weekly/monthly/quarterly IT checklist exercises.
Implement approved updates/upgrades within agreed timeframes, ensuring minimal service disruption and appropriate staff communication.
Ensure "correct first time" installation of standard and approved software.
Enhance business processes through suggestions for improvements and new functionality.
Manage the IT inventory (software and hardware).
Manage the Wi-Fi access network.

Qualifications

Graduate-level or second-degree education in Computer Science or a related IT discipline.
A minimum of two years' relevant work experience post-NYSC is required.
Proficiency in English Language (written and spoken).
Computer literate with proficiency in MS Word, Excel, and PowerPoint.
Demonstrated interest in ICT.
Knowledge and experience in hardware and software support.
Understanding of networking fundamentals.
Experience with Service Desk Support.
Familiarity with operating systems.
IT Support skills.
IT security awareness.
IT Asset Management.
Technical documentation skills.

Benefits & Perks

Experiential learning opportunity
Exposure to ICT infrastructure management and IT service delivery
Development of employability skills
Contribution to an international organization's mission

How to Apply

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The Nigerian IT sector is experiencing significant growth, with increasing demand for robust and secure digital infrastructure across all industries, including education and cultural exchange. This internship offers a crucial opportunity to engage with enterprise-level ICT infrastructure management, focusing on network security, server monitoring, and comprehensive service desk support. You will contribute to ensuring 24/7 availability of critical systems and implementing local IT projects. The role's impact is directly tied to maintaining operational continuity and enhancing user experience for the entire organization, supporting strategic business objectives through reliable technology services and proactive problem resolution.