Operations Personnel
CashBox
Job Overview
Location
Victoria Island, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
Hybrid
Sector
Information Technology & Software
Experience Level
Junior (1-3 years)
Application Deadline
June 13, 2026
About the Company
CashBox is a leading and rapidly growing financial technology company in Nigeria, dedicated to providing innovative solutions.
We pride ourselves on a collaborative and stimulating work environment that values work-life balance and fosters professional development.
Job Description
We are looking for an Operations Personnel to join our team at CashBox in Victoria Island, Lagos.
This hybrid role is essential for ensuring the smooth and efficient daily operations of the company, with a focus on resolving escalated complaints and managing payment processing.
In this position, you will work collaboratively with the team to maintain operational efficiency, handle customer complaints escalated from the customer service department, and manage various payment-related activities, including processing and refunds. A strong understanding of basic financial practices and exceptional computer literacy are key to success in this role.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Work with the team to ensure the company's processes run smoothly and efficiently daily.
- Handle Complaints Resolution & Payment Processing.
- Resolve complaints escalated by the customer service department.
- Handle payments including processing, refunds etc.
Qualifications
- B.Sc in any field.
- Minimum of 2 years work experience in a structured firm or company.
- Very fluent in written and spoken English.
- Understanding of basic financial practices.
- Must be very computer literate and tech-savvy
- High degree of accuracy and attention to detail.
- Ability to flourish in a fast-paced, complex environment and to adapt to change.
Benefits & Perks
- Salary is very attractive
- Opportunity to work with a reputable and one of the fastest-growing financial technology companies in Nigeria
- A very collaborative and stimulative work environment that places high value on "work-life" balance.
How to Apply
Send CV to careers@cashboxng.com using the Job Title as the subject of the mail.
Join Our Communities
The fintech sector in Victoria Island, Lagos, is rapidly expanding, requiring skilled operations personnel to ensure smooth daily processes. This role is vital for managing complaints resolution and payment processing, contributing directly to operational efficiency. Key technical skills include understanding financial practices, advanced computer literacy, and meticulous attention to detail. Your impact will be measured by your ability to enhance process efficiency and adapt to a dynamic environment.
Posted Date
May 30, 2026