Front Desk Officer

Echolab Radiology and Laboratory Services

Job Overview

Location

Festac, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Healthcare & Medical

Experience Level

Entry Level (0-2 years)

Application Deadline

May 27, 2026

About the Company

Echolab Radiology and Laboratory Services is a leading provider of diagnostic healthcare solutions. Dedicated to delivering accurate and timely medical results, Echolab offers a comprehensive range of radiology and laboratory services. Their commitment to patient care and advanced technology ensures a high standard of diagnostic accuracy, supporting healthcare professionals in making informed treatment decisions.

Job Description

Echolab Radiology and Laboratory Services is seeking a dedicated Front Desk Officer to join their team in Lagos.

This role is crucial for ensuring a smooth and welcoming experience for all patients. You will be the first point of contact, managing appointments, patient records, and inquiries with professionalism and efficiency.

If you have a background in healthcare administration and excellent interpersonal skills, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Health ManagementBasic SciencesDiagnostics IndustryCommunication skillsMicrosoft OfficePatient identificationTime managementPatient interactionAccuracyTimeliness

Key Responsibilities

  • Manage patient check-in and check-out processes.
  • Schedule appointments and manage the appointment calendar.
  • Handle patient inquiries via phone, email, and in person.
  • Maintain accurate patient records and ensure data confidentiality.
  • Process payments and manage billing inquiries.
  • Provide information about services and procedures.
  • Ensure the reception area is tidy and presentable.

Qualifications

  • BSc. in Health Management, Basic Sciences, or any relevant course.
  • Experience in the Diagnostics Industry.
  • Excellent communication skills.
  • Proficiency in computer use and Microsoft Office Suite.
  • Attention to detail and skill in proper patient identification.
  • Strong time management abilities.
  • Ability to connect with various types of patients.
  • Consistently completes duties neatly, accurately, and in a timely manner.
  • Must reside around Festac.

How to Apply

Send CV to careers@echolab.ng using Job Title as the subject of the email.

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In the burgeoning healthcare sector of Lagos, efficient patient reception is paramount. This role demands expertise in patient identification, appointment scheduling, and managing patient flow within a diagnostic setting. Proficiency in utilizing Electronic Health Records (EHR) systems and ensuring data accuracy are critical for seamless operations. The Front Desk Officer significantly impacts patient satisfaction and operational efficiency, directly contributing to the clinic's reputation and revenue.

Posted Date

May 13, 2026