IT Maintenance Engineer

SenseTime

Job Overview

Location

Dubai / Abu Dhabi, United Arab Emirates

Employment Type

Full-time

Work Arrangement

On-site

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

Application Deadline

September 2, 2026

About the Company

SenseTime is a global leader in artificial intelligence (AI) technology, focusing on developing cutting-edge AI software and solutions. The company is known for its expertise in computer vision, natural language processing, and deep learning. SenseTime's AI technologies are applied across various sectors, including smart cities, smart retail, smart automotive, and smart healthcare. Their presence in Dubai, UAE, with a focus on supporting image service systems in theme parks and attractions, highlights their commitment to deploying advanced AI solutions in high-impact environments and contributing to the region's technological advancement.

Job Description

SenseTime is seeking an experienced IT Maintenance Engineer to join our team in Dubai/Abu Dhabi, UAE.

This role is essential for supporting the daily operations and maintenance of our advanced Image Service systems across leading theme parks and attractions in the region.

You will be responsible for a range of duties including preventive maintenance, troubleshooting, incident response, equipment replacement, and supporting new system installations and commissioning.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

IT maintenanceSystem maintenanceCamera maintenanceServer maintenanceIndustrial PC maintenancePrinter maintenancePOS terminal maintenanceNetworking equipment maintenanceField device maintenanceHardware troubleshootingSoftware troubleshootingNetwork troubleshootingPeripheral device troubleshootingPreventive maintenanceEquipment replacementHardware installationSystem configurationTestingCommissioningPower verificationNetwork verificationCabling verificationInfrastructure readinessInspection reportsIncident recordsMaintenance logsSpare-parts inventoryCustomer coordinationInternal engineering team coordinationSystem uptimeSLA complianceWindowsTCP/IP networkingIP configurationCCTV systemsBasic Linux knowledgeTheme park systemsAttraction systemsAI-powered imaging systemsHikvisionDahua

Key Responsibilities

  • Inspect and maintain cameras, servers, industrial PCs, printers, POS terminals, networking equipment, and field devices.
  • Diagnose and resolve hardware, software, networking, and peripheral-device issues.
  • Perform preventive maintenance and replace faulty equipment.
  • Support hardware installation, system configuration, testing, and commissioning.
  • Verify power, network, cabling, and infrastructure readiness.
  • Maintain inspection reports, incident records, maintenance logs, and spare-parts inventory.
  • Coordinate with customers and internal engineering teams to ensure system uptime and SLA compliance.

Qualifications

  • Degree or diploma in Electrical, Electronics, Computer Engineering, Information Technology, or a related field.
  • Minimum three years of experience in field maintenance, technical support, or system maintenance.
  • Knowledge of Windows, TCP/IP networking, IP configuration, camera/CCTV systems, industrial PCs, printers, POS terminals, and basic cabling.
  • Strong troubleshooting, communication, and problem-solving skills.
  • Ability to work independently and respond effectively during critical incidents.
  • Willingness to travel between customer sites in Dubai and Abu Dhabi.
  • Valid UAE driving licence (Preferred).
  • Basic Linux knowledge (Preferred).
  • Experience in theme parks, attractions, entertainment venues, CCTV systems, smart devices, or AI-powered imaging systems (Preferred).
  • Familiarity with Hikvision, Dahua, or similar CCTV systems (Preferred).

How to Apply

Please email your CV to career@Sensetime.ae with the subject line: “Application – Maintenance Engineer”

Join Our Communities

The IT Maintenance Engineer role is critical for ensuring the continuous operation of SenseTime's advanced Image Service systems across prominent theme parks and attractions in the UAE. This position demands expertise in hardware and software maintenance, network diagnostics, and rapid incident response. Key technical keywords include CCTV systems, industrial PCs, network infrastructure, system configuration, and preventive maintenance. The engineer's impact on business ROI is substantial, minimizing system downtime, ensuring seamless guest experiences, and supporting the deployment of cutting-edge imaging technologies. This role is pivotal for maintaining operational excellence.

Posted Date

August 19, 2026