Bilingual Intake Specialist (Global)

The Law Offices of Jeremias E. Batista, LLC

Job Overview

Location

Remote

Salary

USD 1,000 - 1,300 monthly

Employment Type

Full-time

Work Arrangement

Remote

Sector

Legal & Compliance

Experience Level

Entry Level (0-2 years)

Application Deadline

March 14, 2026

About the Company

The Law Offices of Jeremias E. Batista, LLC is a distinguished boutique law firm specializing in bankruptcy and debt relief. Headquartered in New Jersey, the firm is expanding its reach to Fort Lauderdale, Florida. Led by Attorney Jeremias Batista, the practice is dedicated to guiding individuals and families through significant financial challenges with compassionate, hands-on client care and precise advocacy.

The firm distinguishes itself by blending professional excellence with client accessibility. Clients benefit from direct counsel from Jeremias, supported by a focused team that prioritizes precision, respect, and responsiveness. With over 15 years of community service, the firm's growth is fueled by a commitment to personalized representation over high-volume case processing.

Job Description

The Law Offices of Jeremias E. Batista, LLC is seeking a dedicated Bilingual Intake Specialist to join their remote team. In this vital role, you will serve as the primary point of contact for individuals seeking assistance with bankruptcy and debt relief. Your responsibilities will include answering inbound calls, conducting thorough client intake interviews using a structured questionnaire, and accurately completing digital intake forms. You will also be responsible for transferring qualified leads to the attorney, managing document collection, and scheduling appointments to ensure the smooth progression of cases.

This position offers a unique opportunity to contribute to a compassionate legal practice that prioritizes client well-being. You will play a key role in helping individuals navigate stressful financial situations by providing clear, professional, and empathetic support from their very first interaction with the firm. The role is fully remote, making it an excellent opportunity for candidates in the Philippines or Latin America.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

EnglishSpanishCustomer ServiceData EntryCommunicationAttention to DetailProfessionalismEmpathyDigital FormsZoomBasic Office Software

Key Responsibilities

  • Answer 5-10+ daily inbound calls
  • Follow a structured questionnaire for client intake
  • Complete intake forms with accuracy
  • Submit completed forms into the system
  • Transfer qualified calls to Attorney Batista
  • Perform document collection
  • Schedule appointments
  • Conduct secondary case write-ups
  • Check in with potential and current clients
  • Ensure required documents are received
  • Confirm appointments
  • Communicate effectively with English and Spanish-speaking clients
  • Support the attorney and virtual paralegal with accurate intake data

Qualifications

  • Prior intake, call center, or customer service experience strongly preferred
  • Ability to capture client information precisely
  • Professional, clear, and empathetic phone manner
  • Comfortable using digital forms, Zoom, and basic office software
  • English fluency required
  • Spanish proficiency is a MUST
  • Ability to manage downtime productively with clerical tasks
  • Prior legal, medical billing, or administrative support experience is beneficial but not required

Benefits & Perks

  • Hands-on training and mentorship from Attorney Batista
  • Access to Crisp Academy training modules for six months
  • Opportunities for increased responsibility as the firm expands
  • Discretionary bonuses
  • Wellness perks (e.g., health stipends, book club participation)
  • Standard work schedule of 9 AM-5 PM EST, Monday-Friday

How to Apply

Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

recruit@crisp.co
Email
https://job-boards.greenhouse.io/crisprecruit/jobs/4911291007

Posted Date

February 27, 2026

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