Customer Support Officer

This is an exciting opportunity to join a dynamic, cross-border payment fintech company at the forefront of financial innovation. We are dedicated to simplifying global transactions through cutting-edge technology and user-centric solutions.

Our mission is to empower individuals and businesses with seamless and efficient payment services. We foster a culture of innovation, collaboration, and continuous learning, providing a challenging yet rewarding environment for our team members.

We are seeking a dedicated Customer Support Officer to join our innovative cross-border payment fintech company. You will be the primary point of contact for our users, providing timely and effective support to resolve inquiries and ensure a positive experience.

Your role will involve understanding customer needs, troubleshooting issues related to our payment services, and escalating complex problems when necessary. We are looking for individuals who are passionate about customer satisfaction and can represent our brand with professionalism and efficiency.

This is a hybrid role based in Lagos, requiring 3 days onsite and 2 days remote. The initial contract is for 6 months, with potential for renewal based on performance and business needs.

To apply for this role, click the Apply button on this page and follow the instructions.