Field Recovery Officer

Confidential Employer

Job Overview

Location

Mile 12/Ketu, Nigeria

Salary

NGN 201,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Finance & Banking

Experience Level

Junior (1-3 years)

Application Deadline

March 20, 2026

Job Description

We are seeking a dedicated Field Recovery Officer to join our team. In this vital role, you will be responsible for the proactive recovery of outstanding debts through strategic field visits and effective negotiation. Your efforts will directly contribute to maintaining our financial stability while upholding strong customer relationships and adhering to all regulatory guidelines.

This position requires a keen eye for detail, excellent communication abilities, and a resilient attitude. You will conduct thorough on-site evaluations of customer businesses and residences, verify guarantor information, and meticulously document all activities. Your success will be measured by your ability to achieve collection targets while ensuring professional conduct.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Debt RecoveryField VisitsNegotiationCustomer Relationship ManagementReportingAnalytical SkillsCommunication SkillsInterpersonal SkillsAgilityPerseverance

Key Responsibilities

Supervise and coordinate the activities of Field Verification Officers across the state.
Ensure all verifications are completed in a timely and accurate manner.
Escalate operational issues proactively and support prompt resolution.
Conduct physical visits to business premises to evaluate financial operations, inventory, and overall business health.
Carry out on-site verifications of residential and business addresses.
Visit guarantors and referees to confirm their awareness and availability in case of future contact.
Compile and submit detailed daily reports on all verification activities.
Perform other relevant duties as assigned by your supervisor.

Qualifications

Minimum of HND / B.Sc. in any relevant discipline.
1–3 years experience in debt recovery, credit control, or field collections (preferably in financial services, microfinance, or FMCG).
In-depth geographical knowledge of the local environment
A minimum of 2 years experience in credit risk or field verification is an added advantage
Apt attention to details
Proven simple/complex analytical skills
Excellent communication, presentation and interpersonal skills
Agility and perseverance