Front Desk Officer

Echolab Radiology and Laboratory Services

Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Healthcare & Medical

Experience Level

Junior (1-3 years)

Application Deadline

May 28, 2026

About the Company

Echolab Radiology and Laboratory Services is a healthcare provider focused on diagnostic services. Their operations likely involve a range of medical imaging and laboratory testing to support patient health and treatment. The company's requirement for specific experience within the diagnostics industry and emphasis on patient interaction skills suggest a commitment to quality care and efficient service delivery. Their location in Lagos indicates a focus on serving a significant urban population.

Job Description

Echolab Radiology and Laboratory Services is seeking a professional Front Desk Officer to join their team in Lagos.

This role is crucial for providing a positive and efficient experience for all patients and visitors. You will be the first point of contact, managing inquiries and ensuring smooth operations.

If you have a background in healthcare and excellent interpersonal skills, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Health ManagementBasic SciencesDiagnostics Industry ExperienceCommunication SkillsComputer LiteracyMicrosoft OfficeAttention to DetailPatient IdentificationTime ManagementPatient Interaction

Key Responsibilities

  • Greet patients and visitors in a professional and friendly manner.
  • Manage patient appointments and scheduling.
  • Handle patient registration and verify insurance information.
  • Answer phone calls and direct inquiries appropriately.
  • Maintain patient records and ensure their accuracy and confidentiality.
  • Process payments and manage billing inquiries.
  • Ensure the reception area is tidy and presentable.
  • Assist with administrative tasks as needed.

Qualifications

  • BSc. in Health Management, Basic Sciences, or any relevant course.
  • Experience in the Diagnostics Industry.
  • Excellent communication skills.
  • Proficiency in computer use and Microsoft Office.
  • Strong attention to detail and skill in proper patient identification.
  • Effective time management abilities.
  • Ability to connect with several types of patients.
  • Consistently completes duties neatly, accurately, and in a timely manner.
  • Candidate must reside around Festac.

How to Apply

Send CV to careers@echolab.ng using Job Title as the subject of the email.

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The healthcare diagnostics sector in Lagos is rapidly evolving, with a growing emphasis on patient experience and efficient administrative processes. This Front Desk Officer role at Echolab Radiology and Laboratory Services is pivotal in ensuring a welcoming and organized first point of contact for patients. You will be instrumental in managing patient flow, handling inquiries, and maintaining accurate records, directly impacting patient satisfaction and the overall operational smoothness of a critical healthcare service provider.

Posted Date

May 14, 2026