Technical Product Manager

Civica

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

Application Deadline

June 23, 2026

About the Company

Civica is a global leader in public sector software, dedicated to developing solutions that enhance critical services for citizens worldwide.

With a strong presence across government, education, and health sectors, Civica's software is utilized by over 5,000 public bodies, impacting the lives of more than 100 million citizens. The company is driven by an aspiration to be a GovTech champion, continuously growing and evolving to meet the needs of public services.

Civica fosters a culture of inclusivity and provides ample opportunities for professional growth. They emphasize a 'giving culture,' encouraging employees to volunteer and make a difference. Recognizing the importance of work-life balance, Civica offers comprehensive flexible work options, including remote and hybrid arrangements, adjusted hours, and staggered shifts.

Job Description

Civica is seeking a skilled Technical Product Manager to join their global team, focusing on developing software that supports critical public services.

In this remote role, you will be responsible for translating complex business challenges into clear technical requirements and user stories, managing the product backlog, and ensuring alignment with the company's strategic objectives.

You will collaborate closely with engineering teams, providing technical guidance and oversight to ensure the delivery of high-quality, scalable, and maintainable products. Your ability to analyze data, identify risks, and make informed trade-off decisions will be crucial for successful product development and delivery.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Product Backlog ManagementUser Story CreationAcceptance CriteriaTechnical RequirementsAgile MethodologiesScrumKanbanData AnalysisStakeholder ManagementRisk ManagementTechnical ArchitectureSystem DesignScalabilityPerformance OptimizationProgramming ConceptsData StructuresAlgorithmsSoftware Design Patterns

Key Responsibilities

  • Collaborate with engineering teams to ensure that technical solutions meet product requirements whilst providing technical guidance and oversight to ensure that solutions are technically feasible, scalable, maintainable, and meet quality standards
  • Guide the engineering process by managing product backlogs, creating and refining product requirements into user stories with clear acceptance criteria
  • Participating in team ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to ensure the engineering team has a clear understanding of product priorities
  • Triaging and resolving product-related issues, working with the engineering team to address bugs, and communicating with stakeholders to manage expectations
  • Identify upcoming risks and proactively implement strategies to mitigate them, ensuring successful product delivery
  • Together with the Product Manager, make trade-off decisions when faced with conflicting priorities, resource constraints, or technical limitations
  • Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development
  • Analysing data and metrics to inform product decisions, measure product performance, and identify areas for improvement
  • Support a strong culture of knowledge sharing and product decision and design documentation

Qualifications

  • Demonstrated experience as a Technical Product Manager, working in a modern software or product organisation
  • Proven ability to create and manage backlogs, writing clear user stories with concise and detailed acceptance criteria
  • Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility
  • Competency to participate in technical discussions, code reviews, and architecture decisions
  • Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value
  • Strong analytical skills to collect, analyse, and interpret data to inform product decisions
  • Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success
  • Flexible to adapt to changing market conditions, customer needs, and business priorities
  • Strong problem-solving skills to overcome technical, business, and customer challenges
  • Operates with Agile development methodologies, such as Scrum or Kanban, to manage product development and collaborate with engineering teams
  • Understanding of programming concepts, including data structures, algorithms, and software design patterns
  • Knowledge of technical architecture, including system design, scalability, and performance optimisation

Benefits & Perks

  • Passion for public services and using technology to improve citizen outcomes
  • Opportunities for career growth and professional development
  • Making a real difference to people and communities
  • Inclusive, safe, and welcoming work environment
  • Days of Difference leave for volunteering
  • Comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

Join Our Communities

<p>The Indian tech landscape is experiencing significant growth, particularly in the GovTech sector, as organizations increasingly leverage digital solutions to enhance public services. This role is pivotal in driving that evolution.</p><p>You will be instrumental in translating complex business needs into actionable technical requirements, managing product backlogs, and defining clear user stories with acceptance criteria. Your expertise in API integrations, Agile methodologies, and system design will ensure the delivery of scalable and maintainable software solutions.</p><p>This position offers a unique opportunity to significantly impact business ROI by shaping products that serve millions of citizens, contributing directly to Civica's strategic goals and global GovTech leadership.</p>

Posted Date

June 9, 2026