Digital Strategist

Visualsoft

About the Company

Job Description

Required Skills

Key Responsibilities

• Own the strategic roadmap for your accounts alongside the CSD.
• Develop and implement pivotal, high-performing marketing strategies that anticipate market shifts and align with long-term client goals and objectives.
• Work closely and proactively with marketing teams to continuously analyze client performance data, identifying trends and challenges early to direct necessary strategic pivots and ensure optimal outcomes.
• Direct the strategic approach to campaigns, delivering and reporting on campaigns with precision.
• Focus on executing impactful campaigns to drive performance toward client objectives.
• Exhibit outstanding communication skills in all formats, effectively engaging with stakeholders at every level within client organizations.
• Exceptional presentation skills with meticulous attention to detail in all client communications.
• Own and nurture client relationships to ensure long-term success.
• Analyze data to monitor client performance, proactively addressing trends and challenges.
• Identify opportunities to upsell services to existing clients, crafting and executing strategies to drive growth.
• Anticipate and resolve client challenges early, managing difficult conversations with professionalism and confidence.
• Conduct regular refresh meetings to ensure full alignment with client objectives and maintain up-to-date knowledge of their needs.
• Ensuring internal admin is accurate around client communications, invoicing and contracts.
• Maintain full visibility over client communications, ensuring all meetings are followed up with clear notes and actionable outcomes.
• Ensure accuracy in invoicing and that client accounts are up to date.
• Facilitate regular communications at all levels of the client organization, including quarterly updates with senior stakeholders.
• Proactively identify personal development needs, collaborate to set goals, and take actionable steps to achieve them.

Qualifications

• Proven track record of delivering impactful marketing strategies for high-level accounts.
• Exceptional presentation skills and a meticulous approach to detail and quality.
• Strong ability to analyze and act on client performance data proactively.
• Demonstrated success in identifying and executing upsell opportunities.
• Skilled in handling complex client conversations and challenges with ease.
• Comprehensive understanding of client management best practices, from communication to invoicing.
• Strong communication skills, both written and verbal.
• Strong workload management and prioritisation skills.
• Well presented, well spoken, articulate and professional.
• Determined, driven and willing to learn.
• Skilled at working across departments and leveraging relationships to achieve shared goals.
• Commercially focussed and results orientated.
• Ability to generate new ideas.
• Ability to overcome challenges.

Benefits & Perks

• Competitive basic salary with great progression options
• Unlimited paid holidays
• Hybrid working
• Medicash Cash Plan – covering medical support, massages, optical, dental, discounts, SkinVision, and digital physiotherapy (cash back up to £995 per year)
• Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
• Great working environments (Stockton on Tees and Manchester workspaces are dog-friendly)
• A high-performance MacBook
• VS Perks – monthly treats (e.g., Amazon vouchers, PlayStation credits, ASOS, H&M, Just Eat)
• Free daily breakfast, fruit, hot and cold drinks, and protein shakes
• Weekly free brunch and lunch
• Friday afternoon drinks
• Pension scheme
• Cycle to work scheme
• EV Car scheme
• Discounts across our brands
• Regular team social events
• Training & development

How to Apply

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Posted Date

April 13, 2026